In a word, I had a comfortable time.
The reception was very kind to try make arrangement about my request.
There is no complain for my room except window(It was not cleaned enough).
I was surprised that there is a microwave oven in yhe room.
In addition, I think this hotel has many other strong points (for example, the location near beach, complimentary breakfast and so on)
We stayed at the Grand Hyatt for 5 nights. We loved the choice of restaurants, pools, shops, the stunning beach (definitely opt for a sea view room!)
The resort is huge. But then it’s balanced out by lots of choice. A few niggles eg. Charging extra for beds next to the pool - these were often left empty (as were all the cabanas) so felt like a waste. They high daily resort fee should cover these costs. Or just have all beds the same good quality?!
The room was lovely, spacious and clean. Just missed things like… a sanitary bin by the toilet, amenities beyond shampoo and soap, no cosmetic removal pads, no spare toilet roll. No notepad and pen even - just basic amenities you’d expect in a standard resort, let alone a high end one.
All in all, it’s a fab place for couples, families with all ages of kids, it’s great for hosting work conventions - they racially have it all, all in beautiful surroundings!
We found this resort to have everything we needed to have an excellent vacation. The majority of the staff was very welcoming and courteous every time we had any encounter with them. I found the bartenders at the lobby bar not so friendly. It was hard to get their attention and at times felt I have been overlooked. Otherwise I have all good things to say about this resort. I would definitely visit this resort again. Thank you for making our trip memorable.
LLizWe stayed at the Grand Hyatt for 5 nights. We loved the choice of restaurants, pools, shops, the stunning beach (definitely opt for a sea view room!)
The resort is huge. But then it’s balanced out by lots of choice. A few niggles eg. Charging extra for beds next to the pool - these were often left empty (as were all the cabanas) so felt like a waste. They high daily resort fee should cover these costs. Or just have all beds the same good quality?!
The room was lovely, spacious and clean. Just missed things like… a sanitary bin by the toilet, amenities beyond shampoo and soap, no cosmetic removal pads, no spare toilet roll. No notepad and pen even - just basic amenities you’d expect in a standard resort, let alone a high end one.
All in all, it’s a fab place for couples, families with all ages of kids, it’s great for hosting work conventions - they racially have it all, all in beautiful surroundings!
ผผู้เข้าพักIn a word, I had a comfortable time.
The reception was very kind to try make arrangement about my request.
There is no complain for my room except window(It was not cleaned enough).
I was surprised that there is a microwave oven in yhe room.
In addition, I think this hotel has many other strong points (for example, the location near beach, complimentary breakfast and so on)
ผผู้เข้าพักWe found this resort to have everything we needed to have an excellent vacation. The majority of the staff was very welcoming and courteous every time we had any encounter with them. I found the bartenders at the lobby bar not so friendly. It was hard to get their attention and at times felt I have been overlooked. Otherwise I have all good things to say about this resort. I would definitely visit this resort again. Thank you for making our trip memorable.