ผผู้ใช้ไม่ระบุชื่อThe issue I had with the hotel is that they didn’t receive the booking from Trip.com and the team pf trip.com solved the issue.
Hopefully this will not happen again.
The hotel was average especially since the reason of the trip is to attend the funeral 
ผผู้เข้าพักAs you are advertising your hotel to Westerners, they will be coming in increasing numbers thanks to the opening up, receptionists will need to receive increased training to deal with them. They must learn to less intimidating