Location was quite confusing. Instruction to enter car park and which lift to enter can be made clearer. Manageable to find. Check in process was quite long.
Overall cleanliness is good, except for sticky floor. Still acceptable for me. AC is cold. Towel also clean. Good sound proofing, can hear very loud highway sound in corridor but once enter room, all quiet (super plus point). Lack plug point for family rooms.
Swimming pool is nice for my kid. Didn't visit gym. Lift may take a bit longer if peak period I feel. As we get quite high floor. Stopping on almost every few floors. So buffer time for lift transit if you are exiting at peak hour.
Really new and very clean inside. Easy to check in, nice and cozy stay. With the great location near ss15 and this price, there's really nothing to complain about. The property management is also responsive. Their security guard even guided through my whole way into carpark to find my specific parking lot. Would come back again if there's next time. Only minor cons about this property is the drainage system of the shower is slightly slow.
Had a pleasant stay at Arte Plus by Sleepy Bear. The location is excellent, with easy access to nearby attractions, restaurants, and public transport. The room was comfortable and generally clean, providing a cozy environment for both business and leisure travelers.
The service was outstanding, with responsive and helpful staff throughout the stay. The amenities were good and met my basic needs, making the overall experience convenient and enjoyable.
A few minor improvements in cleanliness and facilities would make the stay even better, but overall it offers great value for money. I would definitely consider staying here again on my next visit.
Pretty and spacious house, love the big window so much. Staff are helpful and easy to contact. The only complain is parking lot was notproperly explained. Overall, an enjoyable stay
AAshikin FadzilThe unit itself is clean and fully furnished, which I appreciate. However, there are several serious issues that the owner should address before accepting future guests.
1. Air-conditioning issue (major concern)
Please ensure the air-conditioner is properly fixed before hosting guests. During our stay, the unit became extremely hot, especially at night and even worse after sunrise. I was travelling with my elderly parents, and it was honestly uncomfortable and distressing to see them sweating while trying to sleep. This is not a minor inconvenience, it significantly affected our stay.
2. Inadequate cooling for unit size
The unit is spacious, even IF the air-conditioner had been working, one small AC unit is clearly insufficient to cool the entire space. With the AC not functioning properly, the situation became unbearable.
3. Serious bathroom privacy and safety issues
Both bathrooms have critical privacy concerns. One bathroom has a floor-to-ceiling frosted glass window, but one panel has lost its frosting, creating a large clear section where anyone could see someone showering.
The second bathroom has a large unfrosted window near the top, facing the hallway. I personally checked from outside, and it is possible to see clearly into the bathroom.
This is a serious safety and privacy issue, not a cosmetic flaw. These problems should be fixed immediately before allowing any other guests to stay.
4. Deposit amount and payment method
The security deposit is very high, almost equivalent to the rental cost, which already feels unreasonable. What made it worse is that the deposit was required to be transferred outside the booking platform via WhatsApp. The full check-in guide was only release after transfer is made.
One of the main reasons people use trusted platforms like Trip, Agoda, Booking or similar services is for safety and protection on both sides. I had already paid in full through the platform, and all my personal details were available there. Being pressured to transfer a large deposit outside the platform puts guests at unnecessary risk and defeats the purpose of using a secure booking system.
I hope the owner takes this feedback seriously as an opportunity to improve, rather than dismissing it. With proper fixes and more transparent practices, this unit has potential but in its current condition, the experience was disappointing.
ผผู้เข้าพักI recently stayed at Da Men Subang Jaya USJ by Iconique and had a very positive and comfortable experience. It's a great choice for both leisure and business travelers looking for a convenient base in the Subang Jaya area.
The location is a major plus. It's situated within the Da Men Mall complex, which is incredibly convenient. You have direct access to a variety of restaurants, cafes, a supermarket, and shops without even stepping outside. It's also very well-connected – just a short drive from the USJ Taipan food haven and a quick 5-10 minute Grab ride to the LRT station for easy access into Kuala Lumpur city center. The only minor point is that it can get a bit busy around the mall area, but the convenience far outweighs this.
The service was efficient and professional. Check-in and check-out were smooth and hassle-free. All my interactions with the staff, both via messaging before arrival and at the front desk, were prompt and helpful. They were courteous and addressed my queries quickly.
The apartment was very clean upon arrival. The linens, towels, and bathroom were spotless. The living area and kitchenette were well-maintained and tidy. It felt fresh and comfortable, which is always a top priority for me.
The facilities are excellent for a serviced residence. The apartment was modern and well-equipped with a functional kitchenette, a comfortable working desk, and reliable high-speed WiFi. The building amenities, including the swimming pool and gym, are well-kept and add good value to the stay. Everything was in good working order.
I would happily recommend Da Men Subang Jaya USJ and would not hesitate to stay here again on my next trip. It offers fantastic value for money, combining comfort, convenience, and great service for a very pleasant stay.
JJulia Alfaro AraujoThe apartment was very clean but it smelled really bad, like durian or garbage that was kept too long in the room. The bed was comfy & the toilet was clean. Only the smell was the minus thing in the apartment.
ผผู้เข้าพักLove the location, it’s close to the Central I-City Mall, and the city walk is amazing. Room’s clean, great running hot water. There’s a fridge, stove top, sink, microwave and washing machine. There’s one tv in the main bedroom and one in the living room. There’s also air conditioning. You can enjoy amenities like the gym, swimming pool and playground. You can get snacks and salads at the Koffee cafe in the DoubleTree hotel lobby downstairs. Wifi is also fast. Both rooms have wardrobes and they do provide you with hangers. There are utensils in the kitchen for you to use.
The downside is the service is lacking. They ask for your number to send instructions but I never got any. I called several times but they didn’t answer. I had to ask my husband to spam call them and it took a while before they even answered. The guards barely understood my questions and weren’t helpful. The parking path was a bit hidden and there were barely any signs so I kept going in circles and had to make several u turns because I couldn’t find the parking anywhere. Tried to ask the guards and they pointed all over the place and I was super confused. Finding the designated parking space was another issue. Tho they did provide video reference, it was still a hassle. To enter the parking we had to download an app for QR scans to get to the parking . Had to pay extra RM20 per day for parking. From the parking to the elevator then finding the door for the residence was a marathon to say the least. I consider the parking to the residence lobby far. If you’re with kids, I recommend bringing a wagon or a stroller to help with bags and children since it’s a long walk. Another problem is there were no places to hang wet clothes nor were there any dryers. Had to go across the road to the i city park buildings to find a self-service laundry place.
There’s a ton of pros but the cons had me regret choosing a homestay rather than a hotel