Staying in Level 13 with street view.
Dual keys units hence its well equipped and clean house.
The 2 bedrooms unit come with dining hall, living hall, 2 toilets and 2 bedrooms.
Big bedrooms and can fit 4 person comfortably.
Easy check in with clear instructions given
Washing machine is available for long traveller like us.
Thank you and pls keep up the good service and nice maintenance of the house.
The room was clean and tidy, and the bed was comfortable. Since it is a new building, some floors are still under renovation.
This was my first experience having a blackout while showering at night. I tried to contact the agency, but there were no staff available, so the only solution offered was a room change. We had to spend extra time moving all our belongings to another floor.
One suggestion is to consider waiving the deposit requirement, or for the agent to contact guests one day before check-in to reconfirm the booking and deposit payment. I had already submitted my deposit before check-in, but the agency may have missed my message. I only received the entry QR code after being stopped and questioned by the security guard, which made the experience stressful.
ผผู้เข้าพักThe stay was good except that the location is next to the highway and we could not sleep well due to the loud traffic noise. Suggest to install noise cancellation windows for all the room. Else the stay will not be pleasant and will affect your business.
For your consideration pls.
ผผู้เข้าพักBooked this apartment for its location and also because it was almost brand new.
Positives:
+ Location - close to town and very convenient
+ It's almost brand new and low occupancy so very quiet and amenities in building are brand new although things like spa pool and atapchi pool are closed.
+ Good customer service from IWH. Customer service officer Dee was very helpful and friendly.
+ Cukcoo water dispenser in unit which is great was getting both hot and cold drinking water.
+ Branded appliances.
Negatives:
- Apartment's furnishing wasn't great. Dining stool has this metal ***** around it that is sharp and actually cut my daughter's leg.
- Mattress was ultra hard while pillow is too soft.
- While towels and shower gel and shampoo is provided, there is no handwashing soap provided.
- Towels provided are fairly low quality and one even had cigarette smell which we asked to be replaced.
- While we appreciate the separate shower cubicle and toilet, there is no curtains to separate the bathroom area and the living area making changing clothes coming out of shower abit of a hassle.
- Water pressure is not great.
Overall, while the price is good, this we feel is one of those case where the apartment looks much better in photos than actual due to the budget friendly furnishing used.