Staff were very helpful, and room is very nice. Don’t know if it’s the app, hotel, or the booking site but the communication is horrendous. I could not speak to anyone in regards to the passcode for the door, thankfully the security let me in as it was late at night but the AI messaging service is completely useless. Couldn’t message hotel and phone number didn’t work.
Good location in a safe neighbourhood. Many restaurants in walking distance. Face recognition entry works like a charm. Staff is custeous and very responsive through WhatsApp.
The room does not have air conditioning, not that its a big problem for us as we stayed during winter. The temperature for the shower was tricky to regulate, went from cold to hot intermittently. Staff managed to play with the water heater to get the fluctuation down to an acceptable level. Hope the problem was only for the room we stayed.
The floor could do with a proper cleaning. Found long hair in different parts of the floor.
Room was clean and comfortable. Several bathrooms and showers are in the hotel which is convenient. Cooking area was simple but had everything we needed (microwave, stove, plates, bowls, etc). Located next to a nice coffee shop which is good for working or relaxing. Staff was friendly and helpful. Very satisfied for the price we paid.
The place is a grey, dull matchbox. Security staff were unkind or plainly rude. Breakfast options were very limited, as were the portions. Would not recommend.