The hotel is very conveniently located, which is definitely a plus. However, there are several issues that prevent it from truly living up to its five-star rating.
At check-in, we were not informed that parking was paid. As a result, after three days of stay, we were required to pay a rather significant amount at check-out, which came as an unpleasant surprise.
The rooms are generally comfortable and well equipped, but in the bathroom there were noticeable uncleaned areas and fingerprints on the faucets, indicating that housekeeping was not done thoroughly.
I would also like to specifically mention the breakfasts, which were a complete disappointment. From a five-star hotel belonging to an international chain, a very different standard is expected. The food was not fresh and appeared dried out (see photos), the selection did not change from day to day, there was almost no pastry, desserts were limited to just two items, and there were no vegetarian options at all, which seems strange for a hotel of this level.
Great value hotel in the old town. The hotel was lovely and clean. We stayed in a standard room, it had a double bed, sofa, coffee table, balcony tea and coffee making facilities. Breakfast was buffet style and very very busy. We only used it once. Much nicer places to eat a short 5/10 mins in the centre.
Fantastic location, central - huge bedroom.and bed, very comfy, pillows were terrible too thin !
Spa was new with great whirkpool, towels robes and essentials for getting ready. Free toiletries to use is a nice touch.
Compulsory 10% charge even when buying a coffee which seems excessive, think gratuity should be at your discretion as some staff very attentive.
Sunbeds great and free for hotel guests which is great, toilets are for everyone so it's easier and closer to go back to the hotel.
Frukost är fantastisk, det är rent i rummet, det tar ca 5 minuter till Old Town, och nära till många restauranger, så jag är nöjd att bo i den här hotellet.
Hotel komfortowy, położenie świetne, fajny basen na dachu, wygodne łóżko, jedzenie naprawdę bardzo smaczne-tost z jajkiem po benedyktyńsku pyszny, polecam na śniadanie :-)
Sam hotel jak i w pokojach czysto, cicho, można wypocząć od miastowego zgiełku....cennik dań i alkoholi raczej dla zachodnich turystów :-) ale,...ale kto decyduje się na pobyt w dobrych, polskich hotelach nie powinien komentować cen :-))) przecież widzimy co wybieramy.
Polecam!
ผผู้เข้าพักPros: Great location, less than 30 seconds on foot to Long Market.
Cons:
- There's some road construction, the Uber we took from the airport to hotel can't find way to hotel therefore he took several rides around, trying to find a way and in the end, we need to carry our luggage for few hundred meters on cobble stone road.
- The checkout time, according to the receptionist, is 11:00, not 12:00 as on Trip.com
- Since Uber driver can't find the right way to hotel, we asked the receptionist to call a taxi. She called a car (not sure if it's a taxi since there's no meter) and when we reached the train station (2 km away), the driver asked 35 zl for a trip on Uber cost 15 zl.
ผผู้เข้าพักThe hotel is very conveniently located, which is definitely a plus. However, there are several issues that prevent it from truly living up to its five-star rating.
At check-in, we were not informed that parking was paid. As a result, after three days of stay, we were required to pay a rather significant amount at check-out, which came as an unpleasant surprise.
The rooms are generally comfortable and well equipped, but in the bathroom there were noticeable uncleaned areas and fingerprints on the faucets, indicating that housekeeping was not done thoroughly.
I would also like to specifically mention the breakfasts, which were a complete disappointment. From a five-star hotel belonging to an international chain, a very different standard is expected. The food was not fresh and appeared dried out (see photos), the selection did not change from day to day, there was almost no pastry, desserts were limited to just two items, and there were no vegetarian options at all, which seems strange for a hotel of this level.
MMandymoo1Great value hotel in the old town. The hotel was lovely and clean. We stayed in a standard room, it had a double bed, sofa, coffee table, balcony tea and coffee making facilities. Breakfast was buffet style and very very busy. We only used it once. Much nicer places to eat a short 5/10 mins in the centre.
IImpedanc3Room was really big for solo travellers. The hotel is located opposite Gdansk Glowny Station, which you can cross the road or take the underpass.
MMartin Anthony MiszerakVery pleasant and comfortable hotel just off the Old Town of Gdansk. The rooms are spacious and very clean. An excellent breakfast is served, but the other meals are less overwhelming. For example, the Ceasar Salad I ordered had actually little in common with what a ceasar ought be. The most irritating experience occurred in the swimming pool. The hotel disposes of a beautiful swinning pool which I love to use. However, wwhen I arrived the first day, the pool was was occupied by some acqua gym group and in effect not available to hotel guests. This is totally inacceptable. The hotel guests must be given priority in the use of the pool!
ผผู้เข้าพักFantastic location, central - huge bedroom.and bed, very comfy, pillows were terrible too thin !
Spa was new with great whirkpool, towels robes and essentials for getting ready. Free toiletries to use is a nice touch.
Compulsory 10% charge even when buying a coffee which seems excessive, think gratuity should be at your discretion as some staff very attentive.
Sunbeds great and free for hotel guests which is great, toilets are for everyone so it's easier and closer to go back to the hotel.