We stayed in one of the deluxe rooms at Naia Miraflores and found the room to be spacious, clean, and the bed very comfortable. The location is also great — central and convenient for exploring Miraflores
.
However, our experience was let down by some frustrating service issues. We arrived around midnight for check-in, having reserved two rooms, and were informed that only one room was ready. We were asked to wait 20 minutes for the second room. We politely asked if we could be given a different available room type instead, but were told we had to wait. Despite check-in being from 3pm that day — and our having paid for the full night — the staff offered no explanation or alternative. It felt like our concerns weren’t taken seriously.
Additionally, the shower water in the deluxe room was cold, which was another letdown.
If you're arriving late, we recommend calling ahead to confirm your room is ready to avoid a similar inconvenience.
We arrived very early after a connecting flight delay for up to 2 hours. Reception was very helpful ensuring our check-in was completed without any hassle and we need to hop on to bed after a long and tiring journey…..
El hotel es fabuloso, muy lindo, la habitacion muy linda, y el baño amplio, fue lo que mas me gusto, y tome room service, fue muy expedito y rapido.
Todo excelente, recomiendo este hotel.
SS_KKWe stayed in one of the deluxe rooms at Naia Miraflores and found the room to be spacious, clean, and the bed very comfortable. The location is also great — central and convenient for exploring Miraflores
.
However, our experience was let down by some frustrating service issues. We arrived around midnight for check-in, having reserved two rooms, and were informed that only one room was ready. We were asked to wait 20 minutes for the second room. We politely asked if we could be given a different available room type instead, but were told we had to wait. Despite check-in being from 3pm that day — and our having paid for the full night — the staff offered no explanation or alternative. It felt like our concerns weren’t taken seriously.
Additionally, the shower water in the deluxe room was cold, which was another letdown.
If you're arriving late, we recommend calling ahead to confirm your room is ready to avoid a similar inconvenience.
EElpeeWe arrived very early after a connecting flight delay for up to 2 hours. Reception was very helpful ensuring our check-in was completed without any hassle and we need to hop on to bed after a long and tiring journey…..
ผผู้เข้าพักRecepción y servicio de habitaciones impecable, el restaurante situado en la azotea tiene una hermosa vista de la ciudad y sirve comida de calidad.