I booked a 2-night stay with my Mrs in one of the villas connected to the shared pool, and our experience started off on a great note. We were picked up from the airport in a very comfortable Toyota Alphard arranged by the resort. Our driver and resort staff, Khai, was incredibly friendly—he patiently answered all my questions and gave us fantastic food recommendations since it was my first time in LGK.
Upon arrival, we were welcomed by Daniel at the lobby. He served us beautifully presented lemon peach teas as a welcome drink and brought us through the entire check-in process.
While waiting for our villa to be ready, we had lunch at the resort’s only restaurant. Unfortunately, this was the only part of the stay that fell short—the pizza crust was undercooked, a bit greasy, and tasted store-bought, which was quite disappointing.
Thankfully, things picked up again after that. Khai later escorted us to our villa, and we were relieved that our balcony didn’t directly face the restaurant. However, I do feel the pool and villa balconies could be designed to offer more privacy so diners aren’t looking out over the area.
Overall, the stay was truly pleasant. I loved that the resort is away from the busy beach, giving us a peaceful and quiet environment. All the staff were warm and friendly.
A few standout perks include:
1. Complimentary rides to and from the property (subject to booking and availability)
2. Free minibar, replenished daily—including coffee capsules
3. Complimentary Netflix and YouTube accounts on the TV (which both my wife and I really love)
4. A pretty decent in-room breakfast experience. (they definitely do breakfast better than lunch, in my opinion)
I also indulged in a 90-minute massage, which started with herbal tea, grapes, and a carrot stick during a herbal foot bath, followed by a foot massage and a one-hour full-body aromatherapy massage. My masseuse, Yaya, was incredibly patient and attentive, constantly checking on the pressure and even gifting me a small goodie bag at the end.
All in all, I wouldn’t mind returning—and I’m even considering trying one of their larger 3-room villas next time. I highly recommend this resort for big families, couples, or anyone looking for a relaxing getaway.
After such a long time away from the beautiful island of Langkawi, I was truly excited for this trip. After reading many online reviews, I decided to stay at Best Star Resort, hoping for a relaxing and memorable experience. Sadly, the reality did not match the expectations.
First impression matters — and unfortunately, the hotel lobby was extremely hot upon arrival. The only positive part was that we managed to check in 30 minutes early, which we appreciated very much because we were already exhausted after taking the 7AM ferry, renting a car, driving around the island, and getting caught in the rain.
However, once we entered the room, problems immediately started appearing. The room door was in very poor condition and extremely difficult to open. I actually had to walk around searching for housekeeping staff just to help me unlock the door. After finally entering, I noticed there were no towels or even a leg mat provided in the room. Once again, I had to go out and hunt for housekeeping just to get basic necessities.
The second day became even more frustrating. There is a restaurant beside the room area, and the noise level early in the morning was unbelievable. The sound of shutters opening, combined with the loud crows outside, completely destroyed our sleep. To make things worse, the window could not even close properly, allowing all the noise to enter the room easily.
I cannot speak for other rooms, but based on my experience, this stay was disappointing and far below what I expected. Even the breakfast did not feel up to Malaysian hospitality standards. Malaysia is famous for amazing food, but sadly the hotel management really needs to improve the quality and taste.
This trip taught me one important lesson — next time I must be more careful when choosing hotels, no matter how good the online reviews look.
BBrian.WZHI booked a 2-night stay with my Mrs in one of the villas connected to the shared pool, and our experience started off on a great note. We were picked up from the airport in a very comfortable Toyota Alphard arranged by the resort. Our driver and resort staff, Khai, was incredibly friendly—he patiently answered all my questions and gave us fantastic food recommendations since it was my first time in LGK.
Upon arrival, we were welcomed by Daniel at the lobby. He served us beautifully presented lemon peach teas as a welcome drink and brought us through the entire check-in process.
While waiting for our villa to be ready, we had lunch at the resort’s only restaurant. Unfortunately, this was the only part of the stay that fell short—the pizza crust was undercooked, a bit greasy, and tasted store-bought, which was quite disappointing.
Thankfully, things picked up again after that. Khai later escorted us to our villa, and we were relieved that our balcony didn’t directly face the restaurant. However, I do feel the pool and villa balconies could be designed to offer more privacy so diners aren’t looking out over the area.
Overall, the stay was truly pleasant. I loved that the resort is away from the busy beach, giving us a peaceful and quiet environment. All the staff were warm and friendly.
A few standout perks include:
1. Complimentary rides to and from the property (subject to booking and availability)
2. Free minibar, replenished daily—including coffee capsules
3. Complimentary Netflix and YouTube accounts on the TV (which both my wife and I really love)
4. A pretty decent in-room breakfast experience. (they definitely do breakfast better than lunch, in my opinion)
I also indulged in a 90-minute massage, which started with herbal tea, grapes, and a carrot stick during a herbal foot bath, followed by a foot massage and a one-hour full-body aromatherapy massage. My masseuse, Yaya, was incredibly patient and attentive, constantly checking on the pressure and even gifting me a small goodie bag at the end.
All in all, I wouldn’t mind returning—and I’m even considering trying one of their larger 3-room villas next time. I highly recommend this resort for big families, couples, or anyone looking for a relaxing getaway.