Abbiamo soggiornato qui per una notte con colazione inclusa. Camera molto spaziosa, veramente bella e silenziosa nonostante la strada poco distante. Struttura mastodontica e con tantissimo potenziale forse non espresso al massimo. Piscine termali molto valide, peccato per la vasca all’aperto che aveva l’acqua leggermente tiepida e quindi inutilizzabile. Abbiamo usufruito del massaggio rilassante, molto valido! Abbiamo cenato al ristorante, buono ed esaustivo. Colazione molto piacevole. I ragazzi tutti in gamba e giovani. Unica pecca il check-in alle 15, quindi se arrivate in mattinata ci sarà da pagare un supplemento, per usufruire della SPA. Magari sarebbe stato giusto essere trasparenti e dichiararlo sul sito. Nel complesso un’ottima scoperta.
Voilà un hôtel très sympathique où je reviendrai volontiers ! Le petit-déjeuner vaut à lui seul la nuit passée ici 😱🙌 — un vrai service à table et une belle surprise qu’il faut découvrir sur place…
L’établissement est bien situé, propre et accueillant. Le personnel a même fait l’effort de parler en français, bravo à lui ! 👏
La chambre est agréable, même si elle n’est pas très grande. Petit bémol : les toilettes se trouvent juste en face de la douche, ce qui rend l’espace un peu étroit.
Мы жили в одном из отелей сети капитано в сан квирико, отель чистый, номер большой, есть кондиционер.
При заселении дарят в подарок пару бокалов просекко😊
В шаговой доступности находятся все достопримечательности, завтрак проходит в таверне недалеко от отеля, персонал на завтрак и сам завтрак потрясающие❤️❤️❤️
Отель находится в тихом, уютном месте, есть бесплатная городская парковка и платная - выбирайте любую.
Хороший отель
Amazing hotel with rooms in different buildings throughout the whole village. Very high standards, the staff is very kind, helpful and very professional. It was an amazing experience... this hotel deserves 6/5 ;)))!
Ottima struttura per alloggiare nel mezzo al paesaggio della Val D’Orcia. Montalcino si trova in alto ed ha una bella vista. Molto rilassante. Ottimo servizio sia alla reception che al ristorante per cena e colazione. Suite pulita dotata di tutto il necessario per un alloggio confortevole, è disponibile anche la cucina per cucinare. Abbiamo cenato presso il ristorante della struttura, servizio impeccabile, piatti ricercati, l’unica cosa è il menù. Abbiamo mangiato tutto ma abbiamo trovato un’eccessiva acidità nei piatti. Pensiamo che possa essere utile per bilanciare il gusto dei piatti ma senza eccedere. Quasi tutti i piatti erano molto acidi, se si tratta di un gusto che non piace, il cliente potrebbe non riuscire a mangiare niente. Il mio consiglio è: su 7 portate magari inserire un paio di piatti con questo gusto e altri con gusti diversi
Hotel très bien placé avec une jolie terrasse sur le Rooftop. L’accès au spa gratuit est un vrai plus.
Petit bémol pour le restaurant où les plats sont vraiment trop salés.
Mais pour l’hôtel il est vraiment bien !
ผผู้เข้าพักTitle: Disappointing Experience That Didn’t Match the Photos
I booked a Premium room specifically because the listing photos showed blue-sky views and a golden dome. However, upon arrival I was assigned a room on the first floor facing a dark, rundown alley—nothing like the images. The bathroom also didn’t match the photos: it was much smaller, with virtually no counter space.
When I raised this with the hotel, I was told I hadn’t booked a “Premium room with view.” At the time of booking, my only options were: a cheaper “Deluxe,” a more expensive “Premium,” and a “Suite.” As a guest, I relied on the photos shown for the Premium category, which all featured a view. The mismatch felt misleading.
I asked about changing rooms, but was told the hotel was fully booked and that they had already given me a “larger” room of 20 m². The stated size range for the Premium room is 18–23 m², so this didn’t resolve the core issue—the lack of the view shown in the photos. After persistent requests, I was offered a second-floor room in another building without an elevator. That room had a larger bathroom but a smaller bedroom, and the window opened directly onto exhaust vents. It wasn’t a viable alternative.
Overall, this was a disappointing experience for a five-star property. While staff were polite in manner, the room assignment and photo discrepancy felt misleading, and there was no practical solution offered despite the hotel being aware of the issue. To add to the frustration, I later noticed my luggage had been dented.
In summary: the Premium room I received did not match the advertised images—especially the view and bathroom—and the lack of clear labeling (e.g., “with view” vs. “no view”) led to unmet expectations. I hope the hotel updates its listings to accurately reflect room types and views so future guests can book with confidence.
ผผู้เข้าพักReally nice hotel and very cosy room to spend for 2 days for weekend and it’s located in very quiet area closer to the central station and also closer to the piazza de Santa Maria monte piazza and was closer to the church too! Then I went for visiting the Santa Maria a novella for the first time, which is very quiet church and you can relax and clearing your head if you are packed with problem from work and life!!!
SSeanSeccoAbbiamo soggiornato qui per una notte con colazione inclusa. Camera molto spaziosa, veramente bella e silenziosa nonostante la strada poco distante. Struttura mastodontica e con tantissimo potenziale forse non espresso al massimo. Piscine termali molto valide, peccato per la vasca all’aperto che aveva l’acqua leggermente tiepida e quindi inutilizzabile. Abbiamo usufruito del massaggio rilassante, molto valido! Abbiamo cenato al ristorante, buono ed esaustivo. Colazione molto piacevole. I ragazzi tutti in gamba e giovani. Unica pecca il check-in alle 15, quindi se arrivate in mattinata ci sarà da pagare un supplemento, per usufruire della SPA. Magari sarebbe stato giusto essere trasparenti e dichiararlo sul sito. Nel complesso un’ottima scoperta.
ผผู้ใช้ไม่ระบุชื่อÖncelikle eşimin doğumgünü için mailimi hızlı dönüşleri ve oda yükseltme uygulamaları için otel personeline ve resepsiyondan Lorenzo Bey’e teşekkürler. Otelin konumu denize sıfır, bahçesinde günlük 18 euroya arabanızı park edebiliyorsunuz. Dışarısı da park için güvenli duruyordu. Otel eski ama odalar temiz, yataklar rahat. Kahvaltı ve personeller çok iyi, teşekkür ederiz.
ผผู้เข้าพักI booked total 14 days for a same room, I just request make up room services 2 times only, that why my room face tissue and toilet tissue use finished, so I ask for more 2 boxes face tissue and 2 rolls toilet tissue, but a male room service staff don’t give and say need exchange one box face tissues for one roll toilet tissue and then I walk in complain this case with reception female staff, finally she give me back 2 rolls toilet tissue, but her attitude so bad sit say me wrong use words describe toilet tissue only, may I ask all room customer if case like this make sense or not?
Original I gave them full mark comment for this hotel, now I trade back my original comment and give them lower mark comment first until after 2 days when I leave this hotel and they do back good attitude and improve for their service and then I will give back them good comments!
I am very easy handle person just say actually things only!
ผผู้เข้าพักThe best hotel we have stayed at.
Its quiet luxury in terms of service - the hotel staff at all levels are down to earth and treat everyone equally and kindly and their service does leave you wanting for anything.
It was worth every dollar.
Paul, their head concierge, is beyond exceptional. Provided a lot of help with day trips and recommendations that we took and loved. They even helped with a car rental that was dropped and picked up at the hotel. And Paul also came and picked us up when the taxis were on strike for a night (so kind).
The rooms are immaculate and extremely clean. They are beautifully decorated and spacious.
The library is a cozy place to eat breakfast and read or have a quiet moment to yourself. and the grounds are beautifully kept.
We also went during their shoulder season so it was quieter - not sure what summer might be like there
I hope to definitely go back there.
NNadezdaSWe stayed at this place for the 2nd time (first time was right before the pandemic) and I should say that the hotel successfully keeps up to its standards.
Rooms are clean and spacious, with almost everything you may need (except the iron).
The SPA area is fine, but better go there around noon before the new wave of the guests arrives.
Breakfasts are superb with a wide choice of hot dishes, pastry and drinks. That is really a great choice for Italy I'd say (sorry, Italy)))
The hotel territory is well kept. The sandy beach is right across the road.
The only minor thing which was a bit disturbing was the lack of toiletries. Nail kits, sewing kits and other things used to be available without any requests. Now you get the very basics and have to call if you need some extra. That's absolutely fine but.. feels like ”let's cut the cost” sign :)
But anyway, I loved the stay and will def be back some time.