Facilities and food are excellent. The service however, especially the staff at the hotel restaurant, are not so friendly, and sort of less than the standard to expect from such a 4-star-hotel.
I love this hotel so much, the staff are amazing and helpfull, the bed and pillow are really comfy. The room accros mine at 10pm was open their talked loudly and i complained to front desk,and the staff immediately asked them to closed their doors so i can sleep, thank you ciputra hotel.. and the location also the best
We stayed during Ied Mubarak holiday for 4 days/3 nights in April 2025. We booked 2 connecting rooms for my family (4 persons). I chose this hotel because it has swimming pool and gym, we used to exercise daily. In fact, the gym was closed for long term maintenance. It should be declared and crossed out from the hotel facility so we noticed from beginning, not surprised on site. The rooms at a glance were ok but when we looked to the interior were lousy. The curtain, gordyn, and bed lamps, dirty and stained. My children room has no curtain, so direct sunshine and very hot during the day. The towel seemed already used for years. not soft, looks lousy and the color not pure white as normally hotel towel. Each room provided safety box but no function at all. if you see the direction on the safety box (see the photo), it supposed has red button inside the box but no button at all. The safety box used 4 battery. In my room has only 2 batteries out of 4 and already expired since March 2018. My children' room has 4 battery but also not functioned. the button numbers and keys cant be pressed so we cant keep important and valuable items inside it. The swimming pool were crowded and the water was dirty. the hotel supposed to overall cleaning to the pool due to holiday seasons but the water obviously dirty. The parking lot is low maintenance, dirty, and rubbish everwhere. the Horison Ultima was only 3 years old last December 2024 as I saw from the stickwerck at lobby. The hotel was Star Hotel and changed to Horison Ultima. The parking lot was narrow and limited. For location is ok, near Java Mall. good for morning walk. the hotel staffs were polite and fast response. the amenities for 4* hotel is good enough. the mini fridge in the room is ok as well as the Aircon. If I may advise the management, please take serious attention to the cleanliness and maintenance also room refurbishment to the lousy interior inside as top priority.
Hotel was great. Location was Ok next to great Indonesian fried chicken restaurant too for people who are keen to venture out to new things. Easy to call ride hailing cars as well. Will stay again here if I visit the town next time
The hotel is clean and comfortable. Oldstyle hotel, but well maintained... Guests amenities were complete and in good condition.
But the service from the front office seems too stiff and not flexible. I was just asking if possible to have late checkout at 12.30, but the answer was just ”CAN NOT!!! THE HOTEL IS FULL TODAY”, in an unfriendly voice. While it is Ramadan month, and i know the hotel is currently not busy at all.
Well, despite of the frontliner stiffness, the hotel is still very recommended...
A beautifully presented hotel, almost museum like, in the center of Surakarta. The breakfast buffet is wonderful, with Indonesian, Chinese and Western food. Walking distance to many sites, including Pasar Gede, Pasar Klewet, and the Keraton. Batik shopping and great coffee shops nearby. The best place to stay in Surakarta.
ยอดเยี่ยม
107 รีวิว
9.0/10
ราคาเริ่มต้น
SGD 39
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีสปาในชวากลาง
รีวิวล่าสุดสำหรับโรงแรมในชวากลาง
ดูทั้งหมด
7.9/10
ดี
ผผู้เข้าพักWe stayed during Ied Mubarak holiday for 4 days/3 nights in April 2025. We booked 2 connecting rooms for my family (4 persons). I chose this hotel because it has swimming pool and gym, we used to exercise daily. In fact, the gym was closed for long term maintenance. It should be declared and crossed out from the hotel facility so we noticed from beginning, not surprised on site. The rooms at a glance were ok but when we looked to the interior were lousy. The curtain, gordyn, and bed lamps, dirty and stained. My children room has no curtain, so direct sunshine and very hot during the day. The towel seemed already used for years. not soft, looks lousy and the color not pure white as normally hotel towel. Each room provided safety box but no function at all. if you see the direction on the safety box (see the photo), it supposed has red button inside the box but no button at all. The safety box used 4 battery. In my room has only 2 batteries out of 4 and already expired since March 2018. My children' room has 4 battery but also not functioned. the button numbers and keys cant be pressed so we cant keep important and valuable items inside it. The swimming pool were crowded and the water was dirty. the hotel supposed to overall cleaning to the pool due to holiday seasons but the water obviously dirty. The parking lot is low maintenance, dirty, and rubbish everwhere. the Horison Ultima was only 3 years old last December 2024 as I saw from the stickwerck at lobby. The hotel was Star Hotel and changed to Horison Ultima. The parking lot was narrow and limited. For location is ok, near Java Mall. good for morning walk. the hotel staffs were polite and fast response. the amenities for 4* hotel is good enough. the mini fridge in the room is ok as well as the Aircon. If I may advise the management, please take serious attention to the cleanliness and maintenance also room refurbishment to the lousy interior inside as top priority.
SSharon PSKhas Hotel is located nearby city centre. I walked out from the hotel to the left I can go to Queen City Mall and to the right I can walk to Pollux Mall Paragon Semarang. Outside of the hotel, there are some local eateries during day time and night time. There's also a pharmacy called Apotek on the right after you walk out from hotel main entrance. There's a IndoMart opposite and the price was reasonable. Hence, very convenient. The cleanliness of hotel needs to be improved. There are some areas near clothing hanging area and bed side table quite dusty. I have to wipe it with my wet tissue. There were 2 lamps in the room one on the table in front of TV and one on the bedside table both were fitted onto the table, hence it made the space of table being blocked. The welcome drink served in a small shot glass and there was no water dispenser for hotel guest. The bathroom design was not good as after taking shower the water will flow out to the sink and toilet bowl area as the glass divider was too small to block the water from spilling out to the dry area. The shower head was fitted on top to the ceiling hence a bit hard to wash our body thoroughly. The water come down from our head directly. There was no way to adjust shower head as it was fixed onto the ceiling. Our room 318 was next to 3 Airconf compresser. Hence if other hotel guests on their Aircond, we can hear the noise so loud at night. The hotel offered a gift voucher for Grab app user but the front desk staff did not inform us. Only on our last night stay, we saw the gift voucher appeared in hotel in house TV screen outside of lobby lift. But too bad, I can no longer utilise the 10,000rp discount voucher although I being taking Grab for the past 4 days in Semarang. But hotel housekeeper was very helpful and same goes to the concierge also very friendly and helpful.
OOn the earthThe hotel’s location is very convenient, as it is directly connected to a shopping mall, making it easy to access restaurants, shops, and daily necessities without traveling far. This was especially helpful after a long day, since everything needed was just a short walk away. The room was comfortable and suitable for a relaxing stay overall.
ผผู้เข้าพักI can't find any other word to describe this Hotel that fits more than Exceed Expectation.
I stayed here for six nights, and almost every day, the Housekeeper made some cute animal towels in the room, not to mention that the room was brand new and sparkly clean.
Let's talk about Breakfast. I was surprised by how wide the varieties of Breakfast were, starting from authentic Solo delicacies, Indonesian dishes, and some Western options. Aside from that, all of them were Yummy!
For the price I paid. Worth the bucks. If I compare it with some hotels I have stayed in outside Indonesia, Solia Zigna is still the winner.
On the second day of my stay, I remember the staff from Front Desk sent me some chocolate to the room, talking about exceptional service! Thank you so much.
I would say this Hotel is very suitable for someone who wants to chill on holiday and make a short business trip to Solo. Next to the Hotel building, there is Canting Londo Restaurant, the perfect place to set up some business meetings or meet up with some clients. Later it's nice to walk around Kampung Batik Laweyan, Located right behind the Hotel (exit from the Front Desk door ).
Overall this Hotel deserved Five stars review from me.
For the Price - Location - Food and Beverage - and Service, IT SO WORTHED!
See you again Solia Zigna. Thank you for everything
PS: One little note, I wish they provide plant base milk for a Lactose Intolerance person like me.
( even if it's not free but at least they provide some )
but no Judge, most restaurant or Coffee shop in Solo doesn't have Plant base milk.
ผผู้ใช้ไม่ระบุชื่อThis is always my first choice for me whenever I travel to solo. I love the cleanliness and fast check in process. However the parking space is very limited but they have extra space across the road right in front of the hotel.
LLay KhengWe requested for high floor and good view and we’re obliged. We were told it is the new wing, however it is still somewhat oldish looking, especially the toilet is rather simply furnished.
Breakfast spread is alright and has a lot of guest every morning
ผผู้เข้าพักThe most amazing hotel I every stayed at!!! The location and view is absolutely stunning! I booked a private villa with swimming pool and I've never had a more luxurious experience. Fantastic service (most of the staff are local). The food is freshly made and brought to your villa. If you want to treat yourself, I highly recommend the Villa Borobudur Resort!!!
ผผู้เข้าพักI had booked and stayed for 2 nights with my wife and parents, everything (such as service, location, atmosphere, the condition of the room, etc…), we were very satisfied. So we have decided to prolong one more night, and we were very happy.
Last year my wife, I, and my parents stayed at Tentrem in Jogjakarta, and we were satisfied.
Last month my parents with my siblings also stayed there (Tentrem in Semarang) for their trip and they were satisfied as well.
If I really have to put something a bit pity:
- The ‘entrance’ of the basement parking is a bit small for the car
- The air condition (the temperature) during the breakfast was a little bit hot.
Beside those two, we were very satisfied 👍🏻👍🏻👍🏻