Friendly pick up from airport and quick check in.
Room ok and very clean with comfy beds.
Staff very friendly and helpful. Nice little pool.
Would stay here again…thank you
I had a very enjoyable stay at Rendezvous Heritage Hotel Auckland. The location is excellent, right in the city center, making it easy to explore nearby attractions, restaurants, and shopping areas.
The room was spacious, clean, and well-maintained, with comfortable bedding and all the essential amenities for a relaxing stay. I especially appreciated the quiet atmosphere, which made it easy to unwind after a busy day in the city.
The hotel facilities were impressive, particularly the indoor and outdoor pools, gym, and sauna, which added extra value to the experience. The staff were friendly, professional, and always willing to help, ensuring a smooth check-in and overall pleasant stay.
While the decor may feel slightly dated in some areas, everything was well-kept and functional. Overall, it offers great value for money and is a solid choice for both business and leisure travelers visiting Auckland.
Room is a little run down, especially the bathroom where there was black mold, cracked tiles, flaking paint and damage to the floor. There was also damage to the outside of the microwave and the edges of some cupboards. The bed was made up of two beds pushed together. Bath and shower were quite small. Staff were friendly and non-intrusive, although the room make-up service came in the mid-afternoon (approx 3pm). Possibly suitable for those who wish to self-cater (rooms have kitchenware and cooking facilities) but otherwise there are better options in the same price range.
beautiful surroundings, spacious and sunny room!
Furnishings rather outdated and amenities minimal. There were minor issues here and there but resolved in good time. Breakfast was good!
We had an amazing stay. We really loved the location right next to the Sky Tower. It was a special occasion for our son’s 18th birthday. It was a lovely touch having a card and chocs delivered for his birthday! It made our stay extra special.
We really enjoyed the buffet breakfast, which had so much choice and lovely surroundings. All the staff we encountered were very efficient and made our stay exceptional.
ผผู้ใช้ไม่ระบุชื่อBest hotel experience ever. Everything is nice, clean, well equipped. Staff even gave me advice on how to get to the airport. Have free shuttle to city centre near the harbour. Really enjoyed food and drinks in the club lounge a lot. Breakfast was nice too, with a great variety.
AAR mustafaI stayed at Auckland Harbour Suites for five days. Overall, the hotel offered a good location and comfortable facilities. However, I experienced an incident that I feel is important to share for the awareness of future guests.
On the third day of my stay, I noticed that my insulated winter pants (thermal trousers) were missing when I wanted to use them. My wife and I searched the entire room thoroughly, including under the bed sheets, but we could not locate the item. We reported the matter to the front desk, and they acknowledged the issue and informed us that they would look into it. I also mentioned that I was not accusing any staff member and that there was a possibility I might have misplaced it.
Despite continuing our search later that night, the item was still not found. The winter pants are quite bulky, padded, and lined with thick beige synthetic fur, making them easy to recognise and unlikely to be overlooked.
When we returned to our room the following day, we found that the winter pants had been placed on the dining table. I took photos as evidence. Upon inquiry, the front desk informed us that the item had been found under the bed sheet. I found this explanation difficult to believe, as the pants are large and easily recognizable. While I chose not to argue further, I strongly suspect that the item had been taken out of the room and later returned.
While I cannot determine exactly what happened and prove this without further evidence such as CCTV footage, I believe this incident serves as a reminder for guests to take extra care and be mindful of their personal belongings during their stay.
I hope the hotel management will take this matter seriously to prevent similar experiences for future guests and to ensure that similar situations do not occur in the future.
JJosette OwenFriendly pick up from airport and quick check in.
Room ok and very clean with comfy beds.
Staff very friendly and helpful. Nice little pool.
Would stay here again…thank you
DDeevanyah FrostWe just had an unexpectedly delightful experience at the Waiheke Island Motel, so much so that we added another night because we simply couldn't get enough of the place! Our stay began with a minor hitch: arriving late in the evening to find our pre-booked studio room was locked. However, the way the night manager and the team handled this was truly remarkable. They quickly resolved the issue by giving us a significant, stress-free upgrade to a spacious whole house with four bedrooms instead of our original studio. This immediate, generous response demonstrated exceptional hospitality and turned a potential frustration into the highlight of our trip. The motel's location is ideal; it offers a wonderfully quiet and peaceful atmosphere, yet it's in very close proximity to both the shops and the beach. We appreciated the on-site pool and the spa options, and the minute's walk down to the community Saturday market was a fantastic bonus. Our only piece of constructive feedback relates to the spa itself—unfortunately, the cleanliness was not up to standard, which was a slight disappointment. Despite the minor issue with the spa, the exceptional service, comfortable accommodation, and prime location mean we had a fantastic trip. Crucially, the price was quite reasonably priced compared to other places on Waiheke, offering excellent value for money. We will definitely return to Waiheke Island Motel!
ผผู้เข้าพักbeautiful surroundings, spacious and sunny room!
Furnishings rather outdated and amenities minimal. There were minor issues here and there but resolved in good time. Breakfast was good!
ผผู้เข้าพักI recently stayed at Waitakere Resort & Spa for one night, and it was an absolutely wonderful experience from start to finish. The resort is incredibly peaceful, surrounded by beautiful native bush and stunning views that make the whole place feel like a relaxing escape from the city.
The staff were warm, welcoming, and genuinely helpful throughout my stay. Every interaction felt positive and professional, and they truly made me feel looked after. The room was clean, comfortable, and well-prepared, offering everything needed for a restful night.
The food was excellent — fresh, flavourful, and beautifully presented. The dining area also has amazing views, making every meal feel special. The facilities were well maintained, and the overall atmosphere of the property is calm, serene, and very refreshing.
I loved the walking tracks, greenery, and peaceful environment. It’s the perfect spot to unwind, recharge, and enjoy nature. I honestly wish I could have stayed longer.
Highly recommended for anyone looking for a relaxing getaway, great service, and a beautiful environment. I will definitely be returning!
ผผู้ใช้ไม่ระบุชื่อRoom is a little run down, especially the bathroom where there was black mold, cracked tiles, flaking paint and damage to the floor. There was also damage to the outside of the microwave and the edges of some cupboards. The bed was made up of two beds pushed together. Bath and shower were quite small. Staff were friendly and non-intrusive, although the room make-up service came in the mid-afternoon (approx 3pm). Possibly suitable for those who wish to self-cater (rooms have kitchenware and cooking facilities) but otherwise there are better options in the same price range.