Hi, I got an excellent deal with trip.com and was upgraded to a studio room through the hotel, over looking the pool. The girls at Sommaii Spa, really know their stuff and I had one of the best massages and facials I have ever had there. Reception was only two happy to assist with storing my luggage while my room was getting ready.
Thank you for a pleasant stay.
Tracey Marie
We visited Auckland (family of 3). The rooms were tidy, customers service was fast and helpful. We enjoyed the breakfast provided from the hotel. Great location and would definitely come back next time.
Was here just a few weeks ago and it was epic. Turns out the staff remembered me this time too… they both approached me when I went to the restaurant for dinner, this time with my lovely wife as last time I was travelling alone, and welcomed me back. Nice people and even nicer place to stay. If you are ever in Auckland Nz and need an airport hotel this is the place. Booked to come back next time before we fly when in Auckland later this year.
ผผู้เข้าพักThe room was spacious, clean, and well-maintained. The front desk staff were friendly and efficient during check-in, and the concierge service was excellent in assisting with local city tours and airport transportation. The food was good. While the hotel’s location high on the mountain may be challenging for elderly guests, they provided a reliable hourly shuttle to the downtown commercial area. Getting back was also easy via Uber, typically costing around $10–$15 depending on distance.
DDeevanyah FrostWe just had an unexpectedly delightful experience at the Waiheke Island Motel, so much so that we added another night because we simply couldn't get enough of the place! Our stay began with a minor hitch: arriving late in the evening to find our pre-booked studio room was locked. However, the way the night manager and the team handled this was truly remarkable. They quickly resolved the issue by giving us a significant, stress-free upgrade to a spacious whole house with four bedrooms instead of our original studio. This immediate, generous response demonstrated exceptional hospitality and turned a potential frustration into the highlight of our trip. The motel's location is ideal; it offers a wonderfully quiet and peaceful atmosphere, yet it's in very close proximity to both the shops and the beach. We appreciated the on-site pool and the spa options, and the minute's walk down to the community Saturday market was a fantastic bonus. Our only piece of constructive feedback relates to the spa itself—unfortunately, the cleanliness was not up to standard, which was a slight disappointment. Despite the minor issue with the spa, the exceptional service, comfortable accommodation, and prime location mean we had a fantastic trip. Crucially, the price was quite reasonably priced compared to other places on Waiheke, offering excellent value for money. We will definitely return to Waiheke Island Motel!
ผผู้เข้าพักWe visited Auckland (family of 3). The rooms were tidy, customers service was fast and helpful. We enjoyed the breakfast provided from the hotel. Great location and would definitely come back next time.
ผผู้เข้าพักI recently stayed at Waitakere Resort & Spa for one night, and it was an absolutely wonderful experience from start to finish. The resort is incredibly peaceful, surrounded by beautiful native bush and stunning views that make the whole place feel like a relaxing escape from the city.
The staff were warm, welcoming, and genuinely helpful throughout my stay. Every interaction felt positive and professional, and they truly made me feel looked after. The room was clean, comfortable, and well-prepared, offering everything needed for a restful night.
The food was excellent — fresh, flavourful, and beautifully presented. The dining area also has amazing views, making every meal feel special. The facilities were well maintained, and the overall atmosphere of the property is calm, serene, and very refreshing.
I loved the walking tracks, greenery, and peaceful environment. It’s the perfect spot to unwind, recharge, and enjoy nature. I honestly wish I could have stayed longer.
Highly recommended for anyone looking for a relaxing getaway, great service, and a beautiful environment. I will definitely be returning!
ผผู้เข้าพักThe lovely receptionist made our stay great as we got there early due to I our cruise. She changed our room as the first one was very claustrophobic for me as I suffer from that so I always check for large windows.
The porter was very helpful on our arrival day. Unfortunately I can’t remember their names. I think both of them should get a raise. The receptionist was celebrating her wedding anniversary soon and was going to be off.
We were there for 4 nights. Booked parking as well which we had to pay for $40 per day. There was another guide checking in who got it free with her booking. Not sure why we didn’t. She said we could use that as she didn’t have a car. But we’re told we couldn’t do that either. Not sure why not.
On day of checkout we asked if we good leave the car for a bother 4 hours till we return the car but we’re told no as carpark is full. We’ve been in and out and it was hardly used. So many spare bays all the time. We then told we can park but have to pay. Other places let us stay till we left to catch our flights.