Great hotel especially the staff and the professional and welcoming attitude nothing was a problem
The room we had was of a very good size although the property is being refurbished and the swimming pool was not available <we where informed> prior to booking and on checking > nothing was a problem and that did not effect our trip
The hotel’s location is fantastic, right by the sea with direct access to the beach, which was a great plus. The food was excellent as well. The rooms were fairly clean, though a bit small. Unfortunately, there was an issue with the reservation – an overcharge due to a registration error. While the booking site was helpful and courteous, the hotel itself was unwilling to address the mistake or offer any form of compensation. Overall, while the location and amenities were impressive, the management's handling of the billing issue was disappointing.
So thrilled with my selection of the Metropolitan Hotel in Tel Aviv. The location is perfect. In the heart of Tel Aviv. A perfect walkable location. The breakfast is remarkable. Something for everyones desires. The staff are friendly and extremely helpful. The bed was very comfortable. The rooms are on the small side but in Tel Aviv one is meant to be out to enjoy this amazing city, not inside your room. I would go back there on my next trip which I hope will be soon.
The hotel strongly emphasized being “adults only” / without children, yet the hotel was full of children.
The room was extremely small and crowded.
The “view” was simply a wall facing the hotel.
The mattress was uncomfortable to the point that we could barely sleep.
The shower was unbelievably narrow and uncomfortable.
Only one elevator was available for all guests in the hotel.
Food was ok, cleaning was ok
No one answered me in the hotel phone and no response in the chat here for understanding the onsite parking lot address. At the end, I parked my car in a much expensive parking lot. Looks like there are communication issues between the chat in the app and the hotel reception and the hotel reception phone can not be called outside the hotel!!!