The location of the Four Points by Sheraton Hotel was very good, however not perfect. While it was located at the Manado Town Square Mall, a great location as you could access many different necessary places from the hotel to the mall. However, the location of the hotel made it virtually inaccessible to any other top place in Manado, thus forcing us to use high amounts of automobiles to thoroughly travel throughout Manado. The cleanliness was nearly perfect, and whenever the services remade the rooms, it seemed unbeatable by any other hotel. The gym was kept very neat and many other facilities were clean. The service was amazing; quick and effective cleaning, helpfulness, respect/kindness, and responsiveness, all you could ever ask for from a hotel service. The pool was enjoyable, having a pool bar with a great view of the ocean and Manadotua Island, especially during the sunset. The gym was very accessible. Overall, the hotel was a 4.9/5 in my experience.
many good things but somethings to be reviewed
like we realised that when we call the guy at the reception on the night shift the phone was misplaced so it was always busy, this was not correct because it forced us to go down to the hall to talk to him.
Even though the room was clean at one point a cockroach appeared
Menikmati malam yang sangat dirindukan oleh keluarga ketika bersama anak-anak menginap di hotel ini namun kolamnya sangat kecil tapi tidak menurunkan kualitas makan breakfastnya yang bagus dengan pemandangan kota
DDeShawThe location of the Four Points by Sheraton Hotel was very good, however not perfect. While it was located at the Manado Town Square Mall, a great location as you could access many different necessary places from the hotel to the mall. However, the location of the hotel made it virtually inaccessible to any other top place in Manado, thus forcing us to use high amounts of automobiles to thoroughly travel throughout Manado. The cleanliness was nearly perfect, and whenever the services remade the rooms, it seemed unbeatable by any other hotel. The gym was kept very neat and many other facilities were clean. The service was amazing; quick and effective cleaning, helpfulness, respect/kindness, and responsiveness, all you could ever ask for from a hotel service. The pool was enjoyable, having a pool bar with a great view of the ocean and Manadotua Island, especially during the sunset. The gym was very accessible. Overall, the hotel was a 4.9/5 in my experience.
JJakeIf you’re foreigner or maybe national tourist, you may consider about the privacy and comfort here.
This hotel are really great with the beauty of the nature, but it ruined with the local guest. You’ll see some guest smoking in not smoke area as such as pool, the poorest is, hotel staff do nothing with it, even though there are big sign of no smoking there.
The worst are you will hear very loud annoying music around 6.am, and the funniest is the music used just by some people were doing zumba near guest room. And when asking for help to hotel guest, we get answer “there are scheduled zumba”, how tf, guest will know there will be scheduled zumba.
To be fair, cleanliness is good, food are average.