Hard rock is a big hotel so the bus stop is in front of is. However the bed got too soft because of heavy use. Hotel breakfast is on point, there are a lot of guests but still many choices of selection available.
La Palma es la isla Canaria más verde y más bonita de ahí que se le denomine la isla bonita. Tiene una flora variada y su clima és primavera/verano durante todo el año. Lugares interesantes?, muchos desde sus playas , cascadas, bosques. De laurisilva, producción, destilería de Ron canario, molinos de gofio, y lo mejor su gente. el parador es fanatàstico pues es un edificación típica palmera con su patio interior, donde hay microclima primavera, terrazas , restaurante frente al mar con vistas. L punta de Santa CruZ de la P y unos jardines muy bien cuidados con cascada, estanque, dragos palmera afrente al mar. .
El servicio no se puede pedir más. Repetiremos .
Abit far out and up a big hill that you have to come back down, but lovely location. Plenty of sun beds. Evening entertainment and breakfast buffet was warm and enjoyable.
Buena ubicación y buen trato. No es la primera vez que me alojo en este hotel y siempre está impecable. Sus empleados son muy amables y las habitaciones individuales poseen una cama pequeña pero más grande que el ya lo estándar, lo cual es ideal para el descanso. Hace poco relativamente que acondicionaron la zona de la piscina y el jakuzzy y ahora esta maravillosa. Un lugar para desconectar y tener todo a mano porque es muy céntrico.
El hotel está ubicado en una zona muy céntrica y cómoda.
El edificio del hotel es bonito y cómodo con recepción amplia, la piscina es muy bonita y tiene alrededor mucho espacio para tomar el sol.
Las habitaciones y el mobiliario del comedor de las comidas son muy antiguos y da sensación de descuido.
El desayuno es simple, variado si, pero la calidad no es la mejor.
Lo que si me sorprendió es que no hay ni hervidor de agua en la habitación, y para tenerlo el hotel cobra 15€, eso es algo básico hoy hasta en pensiones.
Outstanding! very clean. very well run. very cheap (price matches). not best location but has quiet beach nearby and is on a main bus route. Highly recommended.
KKevinmr0151Abit far out and up a big hill that you have to come back down, but lovely location. Plenty of sun beds. Evening entertainment and breakfast buffet was warm and enjoyable.
CClarestaBest 4 star hotel!!
Initially we were worried about an all inclusive 4 star hotel. What if services, food, drink and entertainment aren’t good, we will be stuck! However, they changed our mind the minute we got there. As I approached the counter, they welcomed us and said they would check if our room was ready. Although it’s not, they took our bags for us and gave us a card (which allowed us to go and have lunch without extra cost) so we could start enjoying our time at the hotel.
The room was clean and we loved the deco. We loved the attention to detail too! You can tell a lot of thoughts have gone into the design of the room.
We love the food there too. We had breakfast, lunch and dinner every day we were there. Apart from the usual kids’ favourite, the main dishes were different at every meal every day. I particularly enjoyed the freshly cooked fish and paellas; and the Halloween themed night meal.
The animación team was excellent. They were very good with my kids. My youngest was a bit shy to start with at the kids club. One of the staff gave her a lot of special attention to help her settle in. The evening entertainment was better than expected too. We really enjoyed the acrobat show. It’s not exactly BGT standard but it’s definitely entertaining enough to keep all of us happy.
It’s also 10 mins away by car from the airport. We actually took the bus on the way there. It cost 1.40 eur per person and it stopped right opposite the hotel. On the way back, taxi cost 13-15eur. We also love that there is a beautiful beach right next to the hotel. It’s so thoughtful that there is a shower and towels right next to the gate so you could clean your feet before getting back to the hotel.
If there’s anything to complain about, I would say the steam room wasn’t working during my stay!
ผผู้เข้าพักHabitaciones super equipadas y un servicio excepcional. Un alojamiento muy recomendado. Nunca había visto un apartamento tan equipado, tenía todo lo necesario y más para una estancia perfecta. Volveré seguro. Muchas gracias a todo el equipo por el trato tan amable.
ผผู้เข้าพักI would like to take a moment to express my sincere gratitude for the wonderful experience I had during my recent stay at your hotel. From the moment I arrived, I was impressed by the high level of service and attention to detail provided by your staff.
The room was immaculately clean and well-appointed, with all the amenities I needed for a comfortable and relaxing stay. I particularly enjoyed the delicious breakfast buffet and the stunning view from my room.
Above all, I want to thank your staff for their warmth and hospitality. They went out of their way to make me feel welcome and ensure that my stay was enjoyable. I will definitely recommend your hotel to my friends and colleagues and look forward to staying with you again in the future.
The experience of staying here is much better than that at H10 Atlantic Hotel. I felt discriminated against multiple times at that hotel.
Thank you again for a wonderful stay.
Best regards,
Yizhou
ผผู้เข้าพักIdeally located in quiet part close to old town as well as the *****. Two pool areas (one with shallow kids pool) and food available by larger pool -also small dining area just past reception (good selection for breakfast).
Pool table for older kids and small playground for toddlers onsite.
Very clean complex and friendly staff. Fully equipped kitchenette and lovely powerful shower in bathroom which I loved!
Close to lots of shops and restaurants, but relatively steep stroll downhill to beach, fine for us but could be a workout with buggy or if any mobility issues. There was on street parking outside if hiring a car. Lots of taxis around if not! We enjoyed exploring the local areas on foot after a day of sightseeing…some great restaurants close by in the old town.
No air con in the apartment that we could see (but we didn’t ask either as we stated at end January so 24 Celsius and pleasant indoors and out) - recommend checking if going at peak times.
Pools weren’t heated but nice for a dip- clean and lifeguards on duty at both between 9:30 and 6pm.
Relaxing short break at lovely complex, we’ll be back!
DDouglas JamesWe arrived just as the hotel was subject to a power cut. The young guy receptionist took us to the room as our door keys would not work due to the electricity outage. The electricity came back on in reception about 5 minutes later but someone had to go room to room to reset each rooms supply. Some 2 hours later after having sat in the dark unable to unpack and several tracks to reception and being told we were priority we gave up and went out to dinner in the clothes we travelled in after a 4 hour 30 minutes flight. Other hotels were affected in the same street apparently.
Once this issue was sorted by the time we got back from dinner everything was great. Lovely breakfast, lovely room with Molton Brown shower gel, shampoo and hand soap and lotion. Lovely pool and no issue getting sun beds. Short walk to the beach and dunes but a lot of steps up and down. Also 10 minute walk to Yumbo shopping centre which had everything you needed from great shops to excellent restaurants and bars. Great place for LGBTQ to meet up and great place to people watch.
Definitely recommend