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Summary of Experience 1.Check-In: The check-in desk was efficient and friendly. 2.Dining Experience: I stayed for 4 nights, enjoying 4 breakfasts, 2 buffet dinners, and 1 dinner at the Italian restaurant on the 20th floor. Unfortunately, the overall service did not meet the standards of a 5-star hotel. At breakfast, coffee was not served despite ordering, and during the buffet dinner, I was asked to settle my bill within the first hour due to a crowded restaurant. 3.Room Amenities: The mini-fridge in my room was non-functional, and I chose not to request a replacement. 4.Pest Issues: I encountered mosquitoes in my room. After informing the front desk, anti-mosquito spray was applied. 5.Billing Confusion: My most significant issue occurred during my first meal at the Italian restaurant. After signing the bill with my room number, I received a call asking for credit card payment. Initially, I thought this was standard procedure. I requested the waiter to verify my guest status with the front desk, explaining my stay was registered with my passport. However, five minutes later, the waiter knocked on my door with a payment machine, insisting I settle the bill. This was both embarrassing and confusing, as I had already verified my status. Despite my attempts to clarify, I felt pressured to pay after a long flight and a full day of meetings. When I contacted the front desk for clarity, I was told the issue was due to not providing a deposit, which I was never informed about at check-in. I emailed the hotel manager the following day but did not receive a response. 6. Check-out: I was incorrectly charged for mini-bar expenses, but the front desk ultimately waived the charges.

A Memorable Stay at Ramada Cox's Bazar My wife and I recently had the pleasure of staying at the Ramada in Cox's Bazar, and it was an experience we won't soon forget. Our trip started with an unexpected hiccup – a fire incident at Dhaka Airport forced us to take an overnight bus to Cox's Bazar. Arriving at the hotel on October 19th, we were understandably anxious about the room availability. However, Ms. Fatima at the reception truly turned our experience around. Sensing our worry, she skillfully arranged an upgrade to a room with a stunning view. Her professionalism and kindness immediately impressed us and set the tone for a wonderful stay. The hotel's location is simply unbeatable, with direct access to the beautiful, endless sandy beach. The rooftop restaurant offered breathtaking views, adding to the overall charm. Having traveled extensively, we were particularly impressed with the hotel's services. Our room was immaculate, with excellent bed comfort and cleanliness. The staff was well-mannered and proficient in English, making communication effortless. The lobby was also well-presented and inviting. We would like to extend our sincere gratitude to the following staff members who made our stay exceptional: Ms. Fatima, Mr. Salim (the shuttle bus driver), the customer service team at the reception, the staff at the restaurants on levels 2 and 12, the chefs, floor staff, housekeeping, security personnel, and the porters. Everyone contributed to making our stay truly memorable. We highly recommend Ramada in Cox's Bazar to anyone looking for a remarkable hotel experience.

Amazing welcoming staff behaviour throughout the whole stay. Hotel exterior and amenities are up to the mark. There restaurant is full of delicious dishes to explore from.

I recently stayed at this hotel and had a very pleasant experience. The location is excellent, very close to the beach and nearby shops and restaurants, which made it easy to move around. The room was clean, spacious, and well maintained. Housekeeping did a good job every day, and the environment was quiet and comfortable for rest. The breakfast buffet was good with a nice variety of food options. The quality and taste were satisfying. One of the best parts of my stay was the staff service. All the staff members were polite, friendly, and very helpful whenever I needed assistance. The rooftop swimming pool was also a great place to relax and enjoy some leisure time. Overall, my stay was comfortable and enjoyable. I would definitely recommend this hotel to anyone visiting Cox’s Bazar and would love to stay here again in the future.

Royal Pearl Suites is truly a gem for travelers seeking comfort and luxury at an affordable price. The hotel boasts beautifully designed rooms with modern interiors, cozy bedding, and all the facilities you need for a stress-free stay. The staff are exceptionally courteous, always ready to assist with a smile, which makes the experience even more pleasant. The serene ambiance and excellent cleanliness standards create a homely yet elegant environment. Its prime location offers easy access to the beach, restaurants, and shopping areas, making it perfect for both relaxation and exploration. Highly recommended for a delightful and memorable getaway.

During check-in, they took separate photos of both me and my wife, which made me feel quite uncomfortable. I have stayed at this hotel before, and this was never done. Even when traveling abroad, I have not encountered such a practice in other hotels. During our stay, we consumed some food and paid the bill at the time of check-out. Everything was settled properly, and we completed the check-out. However, about 30 minutes later, the hotel called and claimed that we had consumed two chocolates and had not paid for them. I clearly denied this, but despite my explanation, they repeatedly insisted. Eventually, I was compelled to pay for the chocolates via bKash.

Nice hotel, standard and service is top notch. Room is clean and comfy. Good breakfast spread. There’s also adequate gym facilities, spa and nice rooftop restaurant serving good food with a nice view and reasonable pricing. There is night market in front of the hotel. Nearby there is good restaurant.

good hotel, new, clean , hotel management is helpful, i will choose again. need to fix some issues though. price is good for the service

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