When I called and requested late check-in instructions, the staff told me she had already talked to someone about this, and it did not seem like she wanted to repeat the information to me. This is very strange because I am a solo traveler and I would be the only person calling. After a few minutes explaining to her about my situation, she asked for my email. Then my phone was disconnected (poor signal). I called back, and the same person asked if she could talk to someone else who could understand her. I told her I was the only one calling and I could understand her perfectly. Eventually, I was able to give her my email so she could send the check-in instructions.
Also, the wifi password was not posted in the room. So I have no internet connection.
This is not a good experience and I will be reluctant to stay there again.
Can’t say enough how amazing our sleep was that bed in room 124 was friggin amazing
Bathroom good and great hairdryer the complementary nibbles a bonus
The food at bistro was good and breaks good.
Even though a lot of renovations we had the best nights sleep and amazing pillow
Thankyou staff were great and I’d be back if and when we come back to berri from Western Australia
ผผู้เข้าพักGreat location, breakfast in the morning smelt fantastic coming down to reception, lovely pool on the roof. Just don’t forget to pre book parking else you end up in the Wilson parking down the road which is still ok just not ideal.
ผผู้เข้าพักWe stayed at the hotel for my husband's birthday and had a great time. Loved the heated pool and jacuzzi. Room was very spacious and comfortable. Breakfast was a bit disappointing, very cramped and staff were struggling to keep up, did not feel like a five star experience. Balcony really tiny with no view, so not one you could actually use. Service was excellent and staff were very friendly.
ผผู้เข้าพักHotel is on the beach front and has good views if you have a room that side of the hotel
The bar had a pigeon flying around it was a little off putting also the breakfasts were below par I ended up eating out every day
Room was clean but a little old and tired
Heating had broken and took a week to be fixed
ผผู้ใช้ไม่ระบุชื่อThe room was good, a very nice view of the city/hills. Some minor flaws was no toothbrushes, and finding a little bit of dust on my bed (but can be removed). Overall very nice stay
Mmiweekend Janice BehThe overall experience swings to both extremes — some things were very good, while others were quite disappointing.
Good:
New and Modern interior design, especially impressive for a motel-rated property.
Spacious room with an exceptionally comfortable bed.
Wide variety of in-room beverages.
Concierge staff were very friendly and helpful.
Free parking for motel guests (unlike the sister hotels, which charge $15 for 24 hours).
Bad:
No self-service laundry — a major drawback for a motel. I had to walk 480m to a public laundromat on first day.. then only learned that we can use laundry service at sister hotel.
Poorly designed shower area. The shower platform is higher than the toilet section, causing water to flow out into the toilet area instead of towards the drain — very odd design.
Internet is weak, unstable, and slow. If your child wants to play Roblox… forget it.
Housekeeping needs significant improvement. They didn’t wash the mugs and glasses, didn’t clear used plates, didn’t sweep the floor, and didn’t replace the trash bag — they only changed the towels.
GGohHKReview of Stay at Stamford Plaza Adelaide (24–28 August 2025)
The hotel enjoys an excellent location right in Adelaide’s city centre.
The front desk staff made a strong impression, especially Luke and Iris, who went above and beyond during my stay. On 25 August, when I developed a skin allergy, Luke responded swiftly, recommending a nearby clinic and checking in on my condition with genuine care. Iris was equally attentive — she quickly resolved an air-conditioning issue by arranging a room change, and later, when the lifts were out of order, she promptly guided guests to use the staff lift. Their professionalism and kindness were greatly appreciated.
Overall, the hotel would benefit from refurbishment to match the outstanding service provided by its staff.
However, while the service was commendable, the rooms did not meet basic five-star standards. Cleanliness was below expectations, and the shower design caused water to spill into the toilet area. Overall, the hotel would benefit from refurbishment to match the outstanding service provided by its staff.
SSocainaI went with my family from Melbourne and we loved the hotel and the rooms were clean and the staff were so nice and professional and for sure we will be back