Für 3 Nächte okay wenn man keine großen Ansprüche hat. Das Zimmer war nett eingerichtet aber leider schon etwas ramponiert. Im Bad gab es Silberfische, was nicht so toll war. Und das Frühstück entsprach leider gar nicht unserer Erwartung. Wir hatten angekommen, dass es ein (wie man es so kennt) umfangreiches Frühstücksbuffet gibt. Leider gab es in Zuge eines ”less wast” Pilotprojektes eine sehr abgespeckte Auswahl. Wer mehr als 2 Sorten Wurst und Käse, Rührei oder selbst Frischkäse erwartet, wird hier leider enttäuscht. Aber hey, zum satt werden war es ausreichend - man will ja nicht meckern 😉
HHakanTVery nice hotel with a wonderful and helpful staff. I stayed for 2 nights with my family and was lucky to get a corner room, which was very large and comfortable. The amenities were great and everything was well thought out. We parked our car in the garage under the hotel, which was very easy to access. You can pay for parking at the POS machine inside the garage, or simply provide your details to the reception and they will take care of it for you. Just a small tip: the garage is a bit narrow, so it’s much easier to exit if you park your car backwards when you arrive.
If I visit Cologne again, I will definitely stay at this lovely place once more.
ผผู้เข้าพักBreakfast was good for cheese lovers.
But , the attitude of server is rude , they first reject my microwave demand , which is absurd.
Than , he made it but warn me that next time no chance which is more absurd. He should get some course to how to be attitude towards customer.
All in all, a bit old and pricy.
ผผู้เข้าพักMercure Duisburg is quite a good hotel. Especially for the price we paid for 4 people. The sleeper couch was comfortable for the kids and the bed for us was nice. We also really enjoyed the breakfast (although we missed the bacon…). The swimming pool was actually nice. The kids enjoyed it a lot. The location is absolutely perfect. The main shopping street is behind the hotel on a couple of minutes walking distance. We enjoyed the Christmas market and the kids had KFC. There are nice shops as well. Parking was very reasonable. 12 euros for 24 hours.
Some constructive feedback:
- the pillows are surprisingly flat. They didn’t have extra pillows left, other guests also asked for them. Might be good to change the pillows. Pillows are not that expensive nowadays, so Accor, please upgrade there.
- there is only 1 lift. That was quite uncomfortable because the staff also uses the lift, especially also housekeeping with the carts. So sometimes it’s either you wait or you take the stairs.
- the carpet could be changed. It’s clean, but looks old and worn out. They put up a funny poster, so that makes it a little better. But still, hopefully for the next renovation, please take that up as well.
- the TV mainly had German channels. The news channels were also in English. The smart tv’s unfortunately didn’t have apps on like Netflix or Prime, etc. so I could log in with my own account. Neither was there a way to screen mirror my phone. So when the kids were sleeping I ended up watching a movie on my phone…
Some minor things, but we do recommend the hotel. If you have a bigger budget, you can find a more luxurious hotel I’m sure. We would come back again.