Room was clean and nicely furnished. Fan did not work in the room and so had to slide the window open. For safety, windows had a stopper which is, of course, necessary. Windows could be updated though. We did not use the hotel facilities or restaurant. Location was excellent for our needs that weekend.+
Great location: 10-15 min walk to the old city
Spectacular view: My husbnd and I stayed at a old city / river view room
Great restaurant in the Looby: we arrived at the hotel around 9:30pm, didn’t have much option for late dinner. We had ‘Beef Cheek’ and ‘Black Cod’ at Cabu. Food was amazing! We loved food so much, went back to their grab & go/ coffee bar after we checked out.
Other things: Nice to have Nespresso machine and Crabtree amenities
enjoyed my stay. due to delay in flight, i arrived in the hotel 10 in the night. check in was fast n smooth.
room was great and clean.
Ac is noisy with the fan motor, but it guess it is how all the ac in canada hotels are. and the table with the charger is also noisy.
other than that it was good.
convenient from airport, bus 747 stops opposite the hotel. saint catherine shopping street is just behind
Friendly service. Took good care of us. Our room was very clean. Customer service was top notch. Location is convenient as well - next to Place Bell and across from the bus and metro. Would definitely return. Thank you!
ผผู้ใช้ไม่ระบุชื่อGood location, close to other services (restaurant, coffeeshop..), close to downtown . Room is large enough, can be cleaner around back door, fresher odor is needed. Staff is ok, some use language more fluently than others. Kitchen/ breakfast is full, relaxing. Parking is safe
ผผู้ใช้ไม่ระบุชื่อI had a wonderful stay at this hotel. The check-in and check out process was smooth. Unlike other hotels Home2 suites offered check out at 12 noon, the staff were welcoming, The breakfast buffet offered a wide variety of fresh options.
ผผู้ใช้ไม่ระบุชื่อThe hotel location was convience to go everywhere. The staff are kindness and polite. All inside the hotel were clean but just waiting elevator a little bit a long.
LLittleMoonMoonI love this hotel. They have warm chocolate cookies, free hot spa and sauna. The bed is comfy and I had a really good sleep. Unfortunately, the service was terrible. I will definitely write a formal complaint.
I was at the shower - the shower gel and shampoo were both empty. Obviously they didn’t refill the bottle. That’s fine. I called the counter and asked them to bring me new bottles. They rejected and asked me to go down. Ok that’s fine. I asked my friend to go down. He came back and said someone would come to change the bottles soon. Sure. I stood in the shower room for 10 minutes and no one came. Ok maybe they needed more time. I came out of the shower and sat down on the bed. Another 10 minutes. So I asked my friend to find someone. He was told that someone would come again. Another 10 minutes. A man came and gave me a bottle of shampoo and body lotion???? My friend went out again and finally got me some shower gel in a cup. It took more than 30 minutes and I just stood there. After shower, I got to do the skincare routine, dry my long hair and so on. Eventually, I went to check out. I was late of course. The lady asked me to pay for late fee. I was like ???????????????????? Explained and she agreed to waive the fee. Everything was perfect until the empty da** bottles. I am late for my lunch reservation now and I am missing some attractions for sure.