Pro: tq let me chck in early.. polite and helpful front desk..room not too big but ok. Clean...
Cont : aircnd not cool so u must switch on fan together..
And tv pls upgrade chanel. They only have discovery..carton and 8tv...
The location is near the city area, near most of the attractions, the room and hotel environment is very clean. Need to go over to the receptionist to waive the car park fee every time you go out. The swimming pool is near the outdoor carpark. A water dispenser is available on every floor.
I had a very pleasant stay at this hotel. One of the best things about it is its incredibly convenient location. The hotel is situated right next to a shopping mall, which made everything so much easier during my trip. Whether I needed food, shopping, or just a place to relax, everything was just a short walk away.
The accessibility to nearby amenities really enhanced my overall experience. It saved me a lot of time and effort, especially after a long day of exploring. I would definitely recommend this hotel to anyone looking for comfort and convenience in a great location.
The hotel's proximity to various locations is a significant advantage. This is not my first stay at this establishment. I highly recommend this hotel and the staff are exceedingly helpful. I have encountered an issue with room 818, specifically the shower and sink area. The water is not flowing properly.
Beautiful hotel with modern technology such as face recognition to access the lift and rooms. Unfortunately, during our stay the system did not work properly. Out of the three of us, only my son couldn't use the face scan to enter the lift, but he could scan to enter the room. Meanwhile, my daughter and I could not use the face scan to open the room door.
When we checked with the receptionist who handled our check-in, she mentioned it was a technical issue, but she did not seem very welcoming or helpful.
We were staying in room 3021B. After about two hours, the room became very warm. When we called reception, they said the room would take time to cool down because it is a big room. A technician came to check as well and said the same thing. However, this information was never explained to us earlier. The first night was very uncomfortable due to the warm temperature, and at 4am I had to go down to the reception to make a complaint. Only the next day, on 28/3 around 6pm, we were able to change the room to 4021B.
On the second day, a staff member named Hanis was very friendly and helpful, which we truly appreciated.
When we moved to room 4021B, I informed the concierge who helped us move our luggage that the front corridor light was not working. It seemed like this issue was not followed up, as the light was still not fixed (as shown in the photo). At that point, I did not bother to raise it again.
Overall, the hotel itself is beautiful and has impressive technology, but the lack of communication between departments and inconsistent service was disappointing.
ZZaczenn0424I had a very pleasant stay at this hotel. One of the best things about it is its incredibly convenient location. The hotel is situated right next to a shopping mall, which made everything so much easier during my trip. Whether I needed food, shopping, or just a place to relax, everything was just a short walk away.
The accessibility to nearby amenities really enhanced my overall experience. It saved me a lot of time and effort, especially after a long day of exploring. I would definitely recommend this hotel to anyone looking for comfort and convenience in a great location.
ผผู้ใช้ไม่ระบุชื่อThe location is near the city area, near most of the attractions, the room and hotel environment is very clean. Need to go over to the receptionist to waive the car park fee every time you go out. The swimming pool is near the outdoor carpark. A water dispenser is available on every floor.
ผผู้เข้าพักPro: tq let me chck in early.. polite and helpful front desk..room not too big but ok. Clean...
Cont : aircnd not cool so u must switch on fan together..
And tv pls upgrade chanel. They only have discovery..carton and 8tv...
ผผู้เข้าพักTitle: The Ultimate Fun Villa! Non-Stop Entertainment! ★★★★★
Our stay at this Pool Villa was an absolute blast—it was fantastic from start to finish and completely exceeded our expectations! They have 5 rooms and 7 double beds, pretty spacious for up to 14 people.
Top-Notch Entertainment Facilities - A Total Surprise!
This place is more than just a private pool; it's a full-blown private entertainment hub! What our group of friends loved most:
· Private Karaoke System: The KTV setup was awesome with a massive, up-to-date song library. We found all the latest hits, classics, and Cantonese songs
· Retro Arcade Games & Pool Table: The arcade cabinet had so many classic games for a serious nostalgia trip. After that, switching to a competitive game of pool kept the energy high. These facilities really made our trip unforgettable.
Thoughtful Touches That Made All the Difference
Beyond the fun, it was the thoughtful details that truly impressed us:
· Water Dispenser in the Kitchen: Incredibly convenient! No need to boil water or buy loads of bottles. Having instant hot and cold water on tap was a game-changer.
· Luxurious Bathtub & Bath Salt: The biggest sweet touch was the owner providing bath salt for us! After a full day of activities, sinking into a fragrant, hot bath was the perfect way to unwind and felt like pure luxury. This small gift added such a personal, caring touch.
Verdict: We Will 100% Be Back!
This villa perfectly combines a luxurious private space, premium entertainment, and heartfelt service. From swimming to singing, gaming to soaking, everything was seamless—we never had to think about what to do next.
I will HIGHLY RECOMMEND this place to all my friends. Whether it's for a big group hangout, a family gathering, or a special celebration, this is the perfect choice. Thank you to the owner for creating such a wonderful space for making memories.