The staff I came came across were all very polite and had welcoming smiles, no matter at the reception desk or the restaurant on 20/F. I enjoyed my stay here, but it felt comparable to the 3 star hotels, just slightly better especially thanks to the fabulous breakfast and location of breakfast…If hotels have half stars, i would think it’s’more of a 3.5 star hotel instead of a 4. I have a few suggestions which the hotel can look into to improve in the future.
3 Things to improve on:
1) I picked this hotel because I read other reviews saying the hotel is connected to a bridge from the Okayama station. This is true but unfortunately there were no signs in the station to guide travellers unlike another hotel like Granvia. Google suggested that I look for the west exit which I did, but I ended up being at the ground level hence had to bring big suitcase all the stairs…then I spotted the bridge and ANA crowne plaza from the street
2) cleanliness can be improved. There’s a UCC drip coffee machine in the room. I don’t drink coffee, and the box for the drip coffee selection was refilled. However I spotted a used capsule on the floor near the wall. The bin was not blocking the view, so the cleaners could’ve easily spotted the rubbish if they had been a little more careful and looked under the table when they have to clear out the rubbish bin anyway.
3) I sent a message to the hotel via TRIP.com. The message wasn’t replied promptly, as in within a few hours. Ultimately it didn’t matter anymore, I arrived at the hotel before somebody managed to reply me. Maybe it’s the system that’s problematic which may have caused a lag? Or staff only look at mails/messages when not too busy at the front desk?
It is one of the best hotels in Kurashiki area with easy walking distance to the Kurashiki 美観地区. Stunning view, magnificent vibe, numerous shopping facilities…., etc., you name it.
Large scale parking facilities are available just across this hotel.
Highly recommend for everyone who is going to visit Kurashiki.
Ll3unnyThe staff I came came across were all very polite and had welcoming smiles, no matter at the reception desk or the restaurant on 20/F. I enjoyed my stay here, but it felt comparable to the 3 star hotels, just slightly better especially thanks to the fabulous breakfast and location of breakfast…If hotels have half stars, i would think it’s’more of a 3.5 star hotel instead of a 4. I have a few suggestions which the hotel can look into to improve in the future.
3 Things to improve on:
1) I picked this hotel because I read other reviews saying the hotel is connected to a bridge from the Okayama station. This is true but unfortunately there were no signs in the station to guide travellers unlike another hotel like Granvia. Google suggested that I look for the west exit which I did, but I ended up being at the ground level hence had to bring big suitcase all the stairs…then I spotted the bridge and ANA crowne plaza from the street
2) cleanliness can be improved. There’s a UCC drip coffee machine in the room. I don’t drink coffee, and the box for the drip coffee selection was refilled. However I spotted a used capsule on the floor near the wall. The bin was not blocking the view, so the cleaners could’ve easily spotted the rubbish if they had been a little more careful and looked under the table when they have to clear out the rubbish bin anyway.
3) I sent a message to the hotel via TRIP.com. The message wasn’t replied promptly, as in within a few hours. Ultimately it didn’t matter anymore, I arrived at the hotel before somebody managed to reply me. Maybe it’s the system that’s problematic which may have caused a lag? Or staff only look at mails/messages when not too busy at the front desk?
ผผู้เข้าพักNice cozy hotel with a lot of benefits but some space for improvement. Breakfast is okayish, matress is fine, location couldn't be better.
Other positives:
Attentive staff, great lounge on the roof floor with tea and coffee available, laundry with congestion monitoring, someone will appreciate local alcohol tasting. The lighting in the room is soft. Great japanese robes in the room!
Negatives:
-Youtube in TV constantly freezes
-Opening hours of most facilities are upsetting. Don't understand why you can't access this facilities most of the day.
Why you can't play pool or workout in the gym until 3 p.m.?
-Female onsen is worse, than men's. How so? No sauna, no Dyson fans for women. And can you please place any type of clock in onsen. If you ask people to leave at midnight, they better know how long until midnight.
-Only three bicycles for rent and they are not well maintained, have a lot of rust, make squeaking noises and so on.
-Sadly, the gym does not deliver. Can you please at least add some more heavy dumbells and add a pull up rack.
Overall it was a pleasant stay. I really wish they would fix these minor issues.
JJonathonUNO Hotel is an immaculate well run hotel on the Tamano waterfront. The staff are friendly and professional and the food choices are outstanding. Rooms are spacious and well designed in a quiet area for a great night’s sleep.
There was nothing to fault. This js an outstanding choice for visiting Naoshima. It is a 3 minute walk to the ferry terminal before a 20 minute journey to the island