The hotel located near the SKA Mall and Living World around 15 mins walking. The staff was friendly and accomodating. The check in process was fast and they allowed early check in. The room was spotless, had a nice view (need to request for higher floor), good water pressure, the AC was cool enough and the bed was so comfy. The breakfast offered a lot of variety and decent. The only down side was the check out process took so long. Hope they will improve the check out process and make it fast and convenient. Overall, a good stay.
Everything is okay except for the aircond. Not cold at all. ask the hotel to come check for it, no action taken. only at night time after few time asking to check then the technician came over to check. yes. just check only. after that still nothing. everything is great. but because of that A/C, experience was abrupt a bit. from 10/10, goes down to 7/10. yes just because of aircond. I stay at the most expensive room. but service for that was total out. for new guest, make sure you be strict with the hotel. if no action taken within 1hr, u may consider change another room or hotel.
Nice place to stay in the city of Pekanbaru… Easy access to everywhere… Room is too spacious and comfortable… Breakfast menu is amazing and delicious too… Highly recommended…
The hotel is good. Room just fine, but the bathroom room little bit smelly.
Also, sometimes you can hear motorcycle crossing in the midnight. That's so disturbing.
But overall, it's good
ผผู้ใช้ไม่ระบุชื่อGood hotel with good location but old and needed renovation. Requested a non-smoking room for two nights but didn't get one in the first night while suffering from a bad flu. A neutral experience overall and hopefully it gets renovated to boost experience
ผผู้ใช้ไม่ระบุชื่อKamarnya bersih,ac-nya dingin, sarapan nya lumayan enak, resepsionis nya yang cewek mungkin bisa lebih ramah lagi dalam pelayanan ke tamu hotel.
ผผู้เข้าพักExcellent location and friendly service staff :) We stayed for a night and went to their in-house massage which accepted bookings until 12am. The massage was great!
The hotel room itself was clean and well furnished. Bed was so soft and comfy that i still miss to this day. If you want to have a restful good night's sleep i highly recommend this hotel.
Thank you and we will stay again in future! <3
Kkotaro8249Basic hotel for one night stay. Friendly staff, clean, nice room! Walking distance to Masjid Agung. Travelling around - you can opt for GRAB Bike if you are too lazy to walk, otherwise, no issue to walk around exploring the streets and alleys.
SSeow YCVery near to the airport, hotel provide free airport transfer. Room is clean, however, TV remote control not working, I was not able to off the TV, had to call housekeeping to change the remote control.
BbnprasetioThere is some upgrade on their tv’s, near wingstop. Would be great if deposit can be paid by card, so you guys didn’t need to tell us, the customer, to get the cash from ATM’s outside the hotel. Just imagine, you came across the island, come to hotel, and sent back to outside just to get a money for deposit? Fr dude