Es la tercera vez que nos alojamos en el hotel, la puntuación es 4.8/5, pero desafortunadamente por el trato recibido por una chica de la recepción de nombre “Diana damos 3/5”… esperemos que la próxima sea mejor
Arriving at the hotel, the employee behind the counter was very friendly. The hotel itself has a good location for when you are traveling. It’s pretty basic but has anything you need when roadtripping. It has a supermarket next to it and also a little fridge to keep drinks cold. It also has a tv with Google Chromecast so you can stream from your phone.
The airco in the room did his work - which was needed, outside temperature was about 38/39 degrees - and the room looked clean. It was a spacious room but I think the room was also for disabled given the shower with aids. It was room number 1.
We went to the Monegros Festival on Saturday and the hotel is located about 30 minutes from it so a perfect base to go from here. I would recommend.
The hotel really could use an outside pool give the temperatures in Lleida in the summer but it is what it is …
KKimmyg43I had high hopes for this ”4star hotel”
From the pictures and the previous reviews everything seemed like it was too good to be true...
Arrival was average, had to ask which way to go to get to my allocated room (normally you are directed by a member of reception atleast)
Arrived at my room (104) 1st floor.
Opened the door to a bright airy room..my first thoughts were this is lovely.
Dropped my bags and took a shower and that's where things started to go downhill...let me explain...
Now I am aware this is not 5 star but if im being totally honest I have stayed in cleaner 2 star hotels...
The attention to detail from the cleaners is just way below par for a 4 star establishment.
Shower door covered in limescale (easy to put right with a bit of Elbow grease)
Mold and nasties around the outer edge of the shower door (see pics)
Splash marks all over the tiles at the side of the sink (like old toothpaste marks)
Sink wouldn't drain properly (seemed to be blocked)
Skirting boards definitely hadn't been given a wipe for a good few weeks/months
All standard/basic stuff that you would expect from any hotel and certainly from a 4 star one or am I being picky?
Then there was the call to reception to ask for some milk so I could make a coffee (kettle is provided in room)
Receptionist said they don't have fresh milk only 'powdered sachets' of the most vile tasting milk I've ever had (think baby milk/gone off normal milk)
Apparently the restaurant was closed so they could not access it to get some fresh milk?
Receptionist advised me to go to the supermarket..which is a 25 minute walk from the hotel 🤦♀️
As it happens there is a coffee machine outside the reception entrance so I found myself nipping downstairs to buy one from there. (Not the most convenient but we move forward)
I had read that there was a rooftop restaurant in the flyer as advertised but when I asked about it apparently it is no longer there?
The restaurant is only open at breakfast times so no food is available not even snacks? However they advertise room service so unsure how that works?
Outdoor pools closed which is fine but you couldn't even sit on the loungers hence....nowhere to sit outside the hotel itself.
Such a shame that all these little things build and in turn let it down as a 4 star advertised hotel.
Now for the positives...
The view from the room of the sea is beautiful
It is literally across the road from miles of sandy beaches
There are a couple of lovely restaurants nearby that are open from 12 noon for brunch/dinner and reasonably priced.
The area itself is super quiet and feels safe enough as a solo traveller.
ผผู้เข้าพักLocation is okay :)quiet neighborhood with a shopping street close. Staff is super friendly. But the rooms are definitely not a 4 stars. The rooms smelled musty. It definitely needs renovation.
Unfortunately I would not come again. Price was good