El Hotel en principio está muy bien instalaciones nuevas, buena ubicación pero la recepcionista a la llegada nos atendió un poco seca, luego en la habitación por el sistema de ventilación entró un olor a tabaco durante toda la noche. La cama muy amplia pero los cojines esto ya puede ser por gusto pero insufribles, en resumen entre el olor a tabaco y los cojines a partir de haber dormido regular me he levantado con un fuerte dolor de cabeza así que no lo hemos disfrutado y no nos ha parecido comodo...
KKimmyg43I had high hopes for this ”4star hotel”
From the pictures and the previous reviews everything seemed like it was too good to be true...
Arrival was average, had to ask which way to go to get to my allocated room (normally you are directed by a member of reception atleast)
Arrived at my room (104) 1st floor.
Opened the door to a bright airy room..my first thoughts were this is lovely.
Dropped my bags and took a shower and that's where things started to go downhill...let me explain...
Now I am aware this is not 5 star but if im being totally honest I have stayed in cleaner 2 star hotels...
The attention to detail from the cleaners is just way below par for a 4 star establishment.
Shower door covered in limescale (easy to put right with a bit of Elbow grease)
Mold and nasties around the outer edge of the shower door (see pics)
Splash marks all over the tiles at the side of the sink (like old toothpaste marks)
Sink wouldn't drain properly (seemed to be blocked)
Skirting boards definitely hadn't been given a wipe for a good few weeks/months
All standard/basic stuff that you would expect from any hotel and certainly from a 4 star one or am I being picky?
Then there was the call to reception to ask for some milk so I could make a coffee (kettle is provided in room)
Receptionist said they don't have fresh milk only 'powdered sachets' of the most vile tasting milk I've ever had (think baby milk/gone off normal milk)
Apparently the restaurant was closed so they could not access it to get some fresh milk?
Receptionist advised me to go to the supermarket..which is a 25 minute walk from the hotel 🤦♀️
As it happens there is a coffee machine outside the reception entrance so I found myself nipping downstairs to buy one from there. (Not the most convenient but we move forward)
I had read that there was a rooftop restaurant in the flyer as advertised but when I asked about it apparently it is no longer there?
The restaurant is only open at breakfast times so no food is available not even snacks? However they advertise room service so unsure how that works?
Outdoor pools closed which is fine but you couldn't even sit on the loungers hence....nowhere to sit outside the hotel itself.
Such a shame that all these little things build and in turn let it down as a 4 star advertised hotel.
Now for the positives...
The view from the room of the sea is beautiful
It is literally across the road from miles of sandy beaches
There are a couple of lovely restaurants nearby that are open from 12 noon for brunch/dinner and reasonably priced.
The area itself is super quiet and feels safe enough as a solo traveller.
ผผู้เข้าพักโรงแรมไกลไปหน่อย แต่ไม่ไกลจากสถานีรถไฟใต้ดิน
ใช้เวลาเดินทางโดยรถไฟใต้ดิน 30/35 นาทีถึง Plaça de Catalunya และจากที่นั่นคุณสามารถเยี่ยมชมเมืองได้อย่างสมบูรณ์
ห้องพักมีขนาดใหญ่และสะอาดและราคาไม่แพงมาก
ผผู้เข้าพักFor your information, I will forward the owner's message below.
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We invite you to familiarize yourself with the rules of living in our apartment. If you follow them, we are sure your stay with us will be as comfortable as possible.
1) Check-in time is from 4:00 PM to 8:00 PM.
2) Check-out is by 11:00 AM.
3) There is a EUR 15 surcharge for check-in between 8:00 PM and midnight, and a EUR 30 surcharge for arrival between midnight and 3:00 AM. The late check-in fee must be paid in cash.
Check-in after 3:00 AM is not possible because we do not have 24-hour service. If you arrive this late, we will be able to accommodate you the following morning from 10:00 AM.
Late check-in must be notified in advance. If you do not notify us in advance, we will be entitled to accommodate you the following day. Guests, please respect each other and each other's time.
4) Smoking is prohibited inside the apartment. Failure to comply with this rule will result in a fine of 50 euros.
5) We take neighborly relations very seriously, so any noise that may disturb them is prohibited, especially after 10:00 p.m.
6) Parties (drinks) are strictly prohibited inside the apartment.
7) Guests who are not included in the reservation are not permitted to stay overnight.
8) A separate shelf in the refrigerator is designated for your room; in front of it, there is a number corresponding to your room number.
9) At the end of the stay, the tenant agrees to leave the kitchen utensils (plates, glasses, pans, cutlery) clean.
10) When leaving the apartment, always make sure the lights are off and the doors and windows are closed.
Additional Services:
- Cleaning during your stay: 10 euros per day (optional).
- Laundry service: 15 euros per wash (includes washing and drying).
- Luggage storage, only on the day of departure, for 10 euros before 6:00 pm, then 5 euros per hour, but no later than 8:00 pm, upon request.
- Crib: 10 euros per day, subject to availability.
- In air-conditioned rooms, use of the air conditioning is an additional service and costs 10 euros per day.