Now under new ownership, things have changed, for the better. The lady in reception could not do enough for us.
We were offered several rooms to choose from which is very rare. The secure parking area was shown to us, the gate opened and then shown from there to our room. The room was spotless, as was the bathroom.
Very polite, very friendly and excellent value for the money. So glad the pub has gone, it was a bit loud but now 9t was lovely and quiet. A good nights sleep was had by us both and we will always use this place when travelling via ferry. For us, although it’s not a five star hotel, for what we were given and the friendliest welcome it gets a 5 star review from us.
My 4th time in the hotel.
Location is great since it is in the center of town.
Food is also good but I would prefer more variety for breakfast hot meal.
No elevator so difficult for people travelling with big bags.
Staff is just friendly and super helpful.