Country Garden Phoenix Hotel

大堂很豪華，但是公共區節約電沒有空調，室外泳池過了暑假旺季開放。還是稍微有點悶，吃早飯的時候去了外面涼台才發現裏面比外面熱…大部分都是針對旅遊團入住。估計這也就是為什麼酒店敢如此節約成本吧。五星級的大堂裝修，實際房間水平四星級吧有點黴味。早餐品種較少，不符合國際五星，但該有的吐司咖啡也都有了，現煮米線檔還成，可以吃飽。

周圍環境是不錯的，房間裝修太舊了，衞生間反味太重，空調設計有問題不是中央空調是櫃機，出風口竟然對着床頭吹，對於五星級早飯一般般。

房間沒有打掃乾淨，居然還有上客留下的東西， 淋浴下水緩慢，臟水排不出去，真感到噁心 大量旅行團入住，電梯非常擁擠 早餐雖有隔開團隊與散客，但無人管理大量團隊的人擠進來，導致用餐體驗歸零 風悦會的會籍一點用也沒有，歡迎水果都沒有

專門接待各種團隊的酒店，所以到處是人人人，衹是酒店接待能力也不咋地，然後就是各種亂七八糟。重災區是餐飲，沒地方（收拾來不及），沒菜品（靠搶），口味一般，品質一般，不吃又不行，周邊外賣很不方便。團隊酒店反正也不要口碑，散客也不來。大堂很炫，房間很大。

酒店衞生真差，不知道攜程怎麼把關的，還準五星呢，房間空間倒是不小，也升了級，但是衞生太臟，設施太陳舊，房間燈罩也掉下來了，衞生間的潤膚露都是空的，體驗不好

Our flight was cancelled and only rescheduled a day later, we decided to stay at this hotel for its luxury amenities and facade. We were very wrong to book a room at this hotel. This hotel looks luxurious but it is far from it. The hotel is falling apart and many of the advertised amenities do not work or are suspended. We specifically booked a room at this hotel to spend the day at the pool only finding out the next day that the pool opens at 2pm and we are supposed to check out at 3pm. Also the room and bathroom fixtures are breaking off and the hot water wasn't working when I wanted to take a shower at 10am. Also the inside of the hotel was blistering hot as they do not turn on the air-conditioning in the hotel lobby, restaurant or corridors. The room air conditioning was also atrocious we put the room temperature on the coldest but it didn't really work. The breakfast was also very low budget as the selection was very limited for western pallets. The view and location of this hotel looks amazing but do not be deceived by the facade as this hotel is terrible. DO NOT STAY HERE. This hotel is going out of business and you will only waste your money.

首先給各位散客朋友避雷，酒店已經很老了，甚至是年久失修，房間內的冰箱也都是不通電的，還得去和前台説才可以。另外，這家店90%以上幾乎都是旅行團的人，而且都是大團，很潮也很影響休息，地址位置離哪裡都不算近，慎選。 服務：誇獎一下酒店內服務人員（僅限大堂和接機）非常熱情，有問必答，用詞禮貌簡直是賓至如歸。點名罵一下早餐和前台，擺個臉我也實在不知道付了錢的主倒像是反欠了八百萬一樣，吃個早飯一直催個不停，前台也是整體掛這個臉。 早餐:這也算是所謂標榜自己是五星級的早飯？蟲子頭髮我都見着了也是牛，因為都是團隊客，所以到了我們這裏就全都是殘羹冷炙，也算體會了一把以前冷宮的待遇了。 總之就是完全不值這個價錢，也不值得來，散客避雷，快逃。

Great place. Absolutely fantastic. We didn’t have a room with a perfect view but we had an amazing room nonetheless and was surrounded by the beautiful mountains. And the clerks were amazing. Truly helpful and friendly with everything. If you’re travelling talk to the taxi drivers (provided you can speak Chinese) they can help you organise a lot better than any travel agent as they know the city. And this was amazing advice the clerks also confirmed.

Amazing! Healthy breakfast! Nice view!