Center Parcs de Eemhof

Stayed here with a group for a football tournament (24 of us) last weekend (24th to 27th May). We had three nights in the place. Got into the cottage (285) to find it tired and rather dreary. We had to make our own beds and put our own bed lined on. The pillows and quilt were old and didn’t feel at all clean. It felt like student accommodation. I’m rather glad my wider family (partner and younger kids weren’t present). My son and I persevered and looked around some more. There was one small toilet roll in one of the two toilets and no soap anywhere. We went down to the main food area (Grand Cafe) and found the staff dreary and not engaging in any way. This continued throughout the stay. On the Sunday we were told we couldn’t sit outside by three staff members who even locked us out there. It took one of our group to challenge the Cafe manager who strangely said there was no problem sitting outside. We were told not to order drinks at the bar as it slowed the staff down too much, preferring us to order through the app. It was all most unwelcoming. We did visit the Action Centre where the mood of the staff didn’t improve. The young lads in the group were loving the table tennis table when staff came over and asked for the bats back as it was after 930pm. Had we brought our own bats we could’ve played on! It was just bizarre. One drunk patron started hitting kids in the Action Centre (admittedly this could happen anywhere) and a stand off ensued with a number of parents (our group and another from the UK) and the man in question. Staff called security and he was escorted out for his own safety. Everyone was told he was being removed from the site. He was seen around the site the following day. The food is very average despite the price. We tried to access the Italian place on the Saturday night but were told there was no space. There was clearly space in the restaurant and felt like the staff just couldn’t be bothered taking in a group. One member of our group counted six large rates around the main areas of the site, not just at areas where food is. I have to say that anytime I visited the reception area the staff were really pleasant however this was unique when compared to the rest of the site which does feel very tired. Profit is everything here and the customer experience isn’t a consideration. Overall I was very disappointed with my stay here and felt underwhelmed at my first Centre Parcs experience.

Awful. Awful. Awful. Staff were not friendly; restaurants onsite were of very poor quality (when they bothered opening), the lodge was filthy, there are rats running around, the park is not traffic free as advertised. Facilities very low quality. Avoid at all costs.

We've just spent 5 lovely days here. Its our first time in a European CP, and I've got to say I was really impressed. From the moment we arrived until the moment we left we had nothing but praise for the camp and the people working there. We were in a waterfront apartment with views overlooking the marina. The apartment itself was beautiful, and lovely and clean. After our arrival we just dumped our bags to explore the park. On our return I discovered we had no hot water. I phoned reception and within 10 minutes a lovely, helpful maintenance man arrived. He tried his best to get it working but the system needed a new pump. He contacted the company who sent out an engineer. Realising it was just my grandson and I, he even asked if I would like one of the centre parc staff to attend also. Which I thought was a very thoughtful thing to do. Within an hour it was fixed and up and running, with no more problems during our stay. The apartment was well equipped and the only thing I needed were the adapter plugs for the phone chargers. Our apartment had its own sauna, shower and jacuzzi bath. Although the bath took ages to fill, so we only used it once, the sauna was great and I used it every day. We also received fresh bread and rolls delivered to our door every morning, that really was a nice touch. We really looked forward to seeing what we were going to get each day From where we stayed we were literally a 5 minute walk to the Action factory, the archery range, the high ropes and crazy golf. Aqua mondo is more or less the centre of everything. The pool and slides are great, especially as they are free but my grandsons favourite was the Flow Rider, definitely worth the €15 fee. We also to the small ferry over to Spakenburg, a nice way to spend an hour or so. I cant comment on any of the restaurants because we didn't use any of them. But the park and staff I would give 10 out of 10 to. Unlike the UK parks I really feel we received some value for money, and wouldn't hesitate to visit again

We are currently staying here now. We booked a VIP cottage (and I use the word cottage loosely). When we first walked in, the smell of the cottage was awful. I don't know what it is! The amount of dead bugs splattered all over the cottage is insane. They are rolled up in the blind, all over the roof & walls. The bedding has black marks over it. Can't even really call it a bed that you sleep on, it is a load of gym mats layered on top off each other. No matress. at 2am this morning, we was woken by a strong smoke smell that was coming from outside & through the "fresh air vent" that is directly above the bed. The hot tub in the room is pointless. The one time we tried to use it, it took 60mins to fill 1/3 of the way!! Now onto the restaurants; we have eaten at 3 of them & they are all disgusting. At The Fuego restaurant, we ordered Ribs. 5 mins later, the ribs were plated & on our table. So that shows it is not cooked freshly. And there was no meat on them. The all you can eat Buffett was €40 each! And the selection of food was awful! There was no theme to it & the food was disgusting. Pictures of the dead bugs uploaded! I am looking forward to going home tomorrow. Please reply to be with an email address so I can make a complaint.

Stained, smelly mattresses Blood stained, sweaty pillow Inventory missing basic items thin inadequate towels Bed sheets thin some with holes Expensive, supply your own basics, soap, washing up liquid, dishwasher tabs One and a half toilet rolls on arrival

A very good place to spend a weekend. 40 mins drive from Amsterdam. Pool was very good. There is a donut ride which is great fun (but they need a few more donuts), rapids which is very fun and a duo racer slide which is great for a race. The other 2 slides are ok. One is too small to be significant and the other hurts your back (needs re-sealing in the joins). There was a show indoors at the centre near the harbour which was good for entertainment. The cabin was basic but nice enough. Remember to bring soap and washing up liquid - and nicer toilet paper.

Overall, I have to say that the value for money at Center Parcs is a bit off these days. As someone who used to really like the whole idea of Center Parcs – you know, those cozy holiday cottages with lots of fun things to do, especially for families – I think it's important to point out a few things that bothered me during my recent stay. First off, we picked one of those fancier "VIP" holiday houses, but the place had a strong smell of mold, and you could actually see mold on the walls. I'm not sure when they last updated it. Also, the bathtub had some bugs in it, and there were some other cleanliness issues that caught my attention. As expected, the pool area got really crowded over the weekend. It's fine, but maybe they should think about limiting how many day visitors they let in when it's so busy. Just my two cents. You should also know that a Center Parcs getaway can get pretty expensive, especially if you're a family and you want more than just fast food. On a positive note, there are some free activities that are pretty good, like the Family Quiz Night. The staff at the park are mostly friendly and seem to care about guests having a good time. And I've got to say, the dinner buffet at Evergreenz is worth trying. The food's really good, and it's €40 per person, which isn't bad, especially considering you get free beer and wine. Unfortunately, this was the second time in a year that I didn't have a great experience at a Center Parcs resort. So, I might hold off on

I wasn't familiar with the "none-included" concept. However, it felt like they pushed it to the max. No towels - unless the gutters flood from rainwater seeping into your rooms. Musty linen. Ash smell.

Poor apartment not clear evrey think is far alot of wolking very expnsiv and worth the many The staf dont helfol every think is smely ant not clean Inthe kitchen the ovennot workink The apartment is in 4 floor and outsid of the park