Two Seasons Executive Suites

They gave the room to others without informing us. They thought we will not arrive 😞.

Our stay in Two Seasons Executive Suite is good experience. Though there are some concerns in their facilities such as no available tables and chairs. Imagine, how did we ate our food? Anyway, I would like to suggest that next time they should add up some furniture, table and chairs. Regarding with the service, it's quite good but upon checking in - I think there's a problem occurred which I clearly booked online 3 days and 2 nights, yet they ask if are we going to extend our stay. Meaning, in checking-in they only charge us for 1 night. So, improve the management skills for easy transaction. FOOD? I am not sure if they have offer food, but in our stay we didn't avail.

Negative: 1. The facilities of this hotel need maintenance. Many defective lights, bathroom lacks ergonomics, blanket is cheap and so thin, room lacks basic furniture. -Also, bowl as no toliet cover. Terrible. 2. As for cleanliness, I saw some hairs and the pillows and bed sheet have stains. C'mon now. You need to buy new sheets. 3. Lobby has no WiFi internet. 4. There was one front desk staff, a woman, who is not friendly, and needs customer service training. Positive: 1. Decent building. 2. Location near airport and KCC Mall.

Cozy room for its price. Modern and comfortable. The location in Google maps need to be updated.

The hotel is not clean, the water and lighting is not properly working.

The place is decent to stay, staff is helpful. The facilities could be improve, still is a safe and tidy place

Staying within this hotel for two times in total, the location is convenient and lower price compare to other hotel. It’s a good choice if you are having a urge to rest before a quick travel

Affordable room and worth to stay.

Thank you for being my home away from home for 4 days!