I stayed here for one night with my 8yo. We needed to wait at the reception for the staff to show up from the back. At 6pm!?!? Why!?!? Our room was very good,clean, spacious, quiet and twin beds like I asked. Complimentary water bottle is a nice touch. We went for dinner before heading out, empty restaurant,quick service, ordered aperol spritz and was told they ran out!?!?!? 10th August at 6:50pm they don’t have it!?!? No effort was made to accommodate me at all. Three waiters were walking around, leaning and chatting to each other as nothing to do, but none thought of solving the missing drink for the guest!?!?. When I wanted to pay with my non touch card, both pos machines declined as they didn’t have an insert option on them, I paid cash. On our way out that night I wanted to check with the receptionist how late the bar will be open, but again they were nowhere to be found. All’s in all staff is completely uninterested in guests and making their stay more enjoyable, very disappointed.
El hotel esta muy bien ubicado .Cerca del centro de la ciudad (veinte minutos andando y en linea recta) por lo que no tiene perdida La habitacion en la que me hospede ,era limpia, igua lde limpio el cuarto de baño ,silenciosa , y buenas vistas al exterior.El desayuno muy bueno.Al igual que la cena (que en mi caso fue bufet libre)
Mövenpick Zagreb is a premium lifestyle hotel located in the business zone of vibrant Croatian capital. Inspired by innovation and the greatest world inventors, Mövenpick Zagreb unites the Swiss quality and Croatian warm service approach. The hotel offers premium accommodation in 104 tastefully designed rooms and suites which are equipped with state of the art technology and variety of other modern amenities including eco-friendly bathroom cosmetics and Mövenpick coffee and tea.
ผผู้เข้าพักThe accommodation is suited very well near to the main bus station and also a tram station to the center is very near. The room is very clean and spacious, you have everything you need. And the owner was such positive, provided any needed help and gave a lot of useful suggestions.
We stayed in that recently opened hotel at the end of April. The location of the hotel is ideal! This is the Fatih area, usually noisy, but the hotel faces a small street closed for traffic. All the main sights of this side of Istanbul and Eminönü jetty are only 10 minutes away. The hotel is not a big, rooms look standard, but they have enough space (we stayed in a Standard room). End of course it’s very nice everything is absolutely new. There is a kettle, some kind of tea, bottles of water in a room. We prefer to have breakfast outside but the hotel also serve it on the terrace. I especially want to mention Elif, who works at the reception. She helped me with a difficult situation, responded quickly and efficiently. I am sure next time I will stay in Livro hotel again.
ผผู้ใช้ไม่ระบุชื่อEverything is nice except the fact that this is the first hotel that I've been to that the housekeeping came by so early. They will leave a note by the door saying that you are supposed to contact the receptionist to ask for them to clean (everyday if you miss them). Which is what I did, but then one day they still didn't come by and clean (not sure why). I think the system could have been better by maybe having two side of door note so the housekeeping will also know if you want your room to be cleaned or not.
The rest I can't really complain, breakfast spread is good. Location wise is a bit off but walkable to tram stops, again depending on where you are heading to.
ผผู้เข้าพักI recommend this hotel as it is very well placed to wander around Zagreb. It is clean, very good breakfast and the staff not just friendly but very helpful. When you have had a wonderful holiday it is always easy to write a good review but my review is based upon yes a lovely holiday but it had to be cut short by five days - I got quite ill and had to return to London. The response by staff could not have been better or more kind. Not only did they help me get organised to leave but they also waived the cost of the 5 days. They did not have to do this but chose to help and support me. So I cannot speak more highly of this Hotel and its staff. And thank them so very much for making this difficult time more manageable fr me. So this review in not simple about the physical attributes of this very well placed hotel but evolves from the leadership and priorities of the Hotel and staff to fundamentally serve its customers. Many thanks
ผผู้เข้าพัก Liked · The location - center, 5 mins walking from the train station, everything else is also very near. Free lockers with the deposit. The beds very comfortable. The rooms have fans so people should not be complaining about rooms being too hot. There are vending machines in the hostel - it might be life saving in thee middle of the night - but they accept cash only. Disliked · Apart from the girl working in the morning no one smiles, they do their job, but still, when they looked at me I felt guilty of being there. Urinals in men toilet don't work, on any of the floors. there is a note saying that it's temporary but the note is so old that the color faded away - only one shower for the entire floor, can be problem. When it comes to Zagreb the price is great for the value, but comparing to other countries, it is very expensive, but accommodation in Croatia in general is of high price if you compare the ratio to food for instance.