IIvana HI stayed here for one night with my 8yo. We needed to wait at the reception for the staff to show up from the back. At 6pm!?!? Why!?!? Our room was very good,clean, spacious, quiet and twin beds like I asked. Complimentary water bottle is a nice touch. We went for dinner before heading out, empty restaurant,quick service, ordered aperol spritz and was told they ran out!?!?!? 10th August at 6:50pm they don’t have it!?!? No effort was made to accommodate me at all. Three waiters were walking around, leaning and chatting to each other as nothing to do, but none thought of solving the missing drink for the guest!?!?. When I wanted to pay with my non touch card, both pos machines declined as they didn’t have an insert option on them, I paid cash. On our way out that night I wanted to check with the receptionist how late the bar will be open, but again they were nowhere to be found. All’s in all staff is completely uninterested in guests and making their stay more enjoyable, very disappointed.
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