Comfort Hotel

Плюсы гостиницы: 1. Расположение. Находится прямо рядом со станцией метро и в 20 минутах езды от аэропорта 2. В гостинице чисто. Хорошая постель, убирают регулярно 3. Каждый день давали новые разовые зубные щетки (один раз не положили) На этом плюсы пожалуй и заканчиваются. Сам по себе отель уставший и на заявленные 4 звезды явно не тянет. У нас в номере не работали сейф и телевидение. Сообщили об этом на ресепшен - сотрудник приходил быстро, ковырялся 5 минут, разводил руками и говорил, что помочь ничем не может. За 5 дней пребывания проблему так и не решили. Рядом с гостиницей стоит ларек с пирожками и стройка многоэтажного здания. Каждый день просыпались либо от запаха горелого масла, поскольку вытяжка ларька была направлена в сторону окон гостиницы, либо от звука болгарки. У наших друзей в номере вообще с потолка протекала вода - их переселили в другой номер. Завтрак однообразный со скудным выбором, сосиски такое ощущение, что сделаны из бумаги. Поэтому с завтраком номер брать не советую Матрас в номере жесткий пружинный, впивается в спину Неоднократно были перебои с водой - воды либо не было, либо был плохой напор. Это на 3 этаже Полотенца и постельное белье были синтетические. Полотенцем не столько вытирался, сколько размазывал влагу.

Круглосуточная стойка регистрации. Вежливый персонал. Хорошие завтраки. Расположение недалеко от центра. Напротив торговый центр Россия МОЛЛ.

Great location, close to the center. Only fifteen minutes away from the republic Square on foot. The stuff was very friendly and really helpful. Breakfast didn't have much choices but it was decent!!

all the furniture is old, the bathroom is also old, only the workers are very good and friendly, they try to please everyone

I'm disappointed with my parents' stay at the Comfort Hotel. The noise from outside was unbearable, and the cooler was uncomfortable. They couldn't open the window due to the noise, and their request for a room change, despite an awkward view, was denied. Hope the hotel improves for future guests.

Excellent value for money budget hotel. Helpful staff

Great location within walking distance to most tourist sites, and also close to a metro station. Initially, they had given me a room which reeked strongly of tobacco smoke (despite me indicating non-smoking on my reservation). The front desk came up, said there was no smoke smell, and sprayed the room with air freshener (which made the problem even worse), and left it at that. There was no way I could spend 4 nights with that stench, so I insisted on changing rooms. In the end, they did make things right, and switched me to another room (which was actually nicer than my earlier one), so I'll give credit where it is due. My overall evaluation of this hotel is positive since they eventually did the right thing.

Great location, wonderful breakfast, great price and friendly staff...

My experience at this hotel was terrible and I would not stay here again. This was not the room that we booked. The room we booked was a nice, larger room but they stuffed two beds into this room and said there's no real difference between this room and the one we booked. The beds are not standard. They have a small mattress and then a bigger but thinner mattress on top so you easily slide off all the time. I slid off of it more than once. The toilet would not fully flush so every time I crapped I would have to flush multiple times for it to go down the drain. The room would always smell like crap. The air conditioner automatically turns off when you take the key card off the wall so we would always come back to a room that stunk of poop. We went out and had an amazing time and came back at 2 AM and the smell of crap hit us like a ton of bricks as soon as we opened the door. We had to stand outside the room with the door open for it to air out and the other guests came out and asked us what had happened. The ground was all slippery marble both inside and outside the room so it was really dangerous when sleeping because it was really easy to slip off the bed and onto the marble and after a shower because the entire bathroom floor would be wet and slippery since there was no shower curtain. Speaking of the bathroom, there was no light above the mirror so shaving or putting on makeup was only possible when you got some sunlight through the window. The phone inside the room didn't work. We asked for a replacement probably 3 times until it was finally replaced with another broken phone. The electric kettle also didn't work and was finally replaced with one that worked but the lid was broken so it would pop off while you were pouring the water and burn you. The breakfast was OK and the cleaning ladies were nice.