Arora Hotel

Honestly had such a great time here for my birthday in May! The bar staff and animation team were so friendly and went above and beyond! They made my birthday very special! The hotel itself needs a re-vamp as needs work but was still very clean and will look amazing once the re-furb is complete. Lovely sea view and nice small beach at the bottom. Only downside was the very rude reception staff! The spa staff were lovely as were the cleaners! I had a great massage and Hamam. The bath in spa wasn't working whilst I was there sadly but think it's back on now. Restaurant/Bar manager is such a lovely guy! Thanks to everyone who made it such a great trip! I'll be back! :)

Where do I start? Rude unhelpful staff, dirty room, terrible food etc. Anyone who used any of these adjectives in their review are just professional complainers or liars. OK, it wasn't the Ritz, but I knew that I wasn't paying for that sort of luxury. I'm just back from a solo week as my wife was unable to come with me. Here are the FACTS: Hotel is a little tired decor-wise. Food was varied and plentiful and on the whole very good. Room was serviced by a very cheerful young lady everyday. The staff and waiters that I met were extremely polite and helpful, all of them. Matt even loaned me 200 lira to get a bus into town for an ATM as I arrived early morning with no currency. To be honest I could have gone the entire week without money, but I wanted to spend a few hours in the market. The Dj was a really nice guy (Tarak I think was his name), who incidentally showed me some amazing magic tricks. I think he should encorporate them into his DJ'ing spot. In summary: GREAT!!. thanks to all involved. Colin from Scotland.

Firstly a family four we were put into room 413 which was double room they put q cMp beds in it making it impossible to manoeuvre around bearing in mind we were there for q4 days after 2 days we asked for bigger room , had to pay extra 415 pounds. The entertainment was for Turkish ppl when asked to play a uk song at night , the entertainer played YMCA once. I lost my ear bud and moved bed and was horrified it was filthy clearly hadn't seen a hoover or sweeping brush this season , defo not 4 star hotel , food is repetitive flies everywhere and no food description beside food tray to know what your eating ! Music by pool is tht loud you cannot hear what person next to you says . On the last night my partner had his watch stolen, while playing table tennis ,he called Police who came out but could not view cctv as manager was not there , she came in next day 10.30am and our taxi transfer airport arrived at 11am, partner asked for police to be called again she said if your staying I will need money for room ! Not interested in sorting issue , I have contacted hotel since being home and they have ignored and failed to respond, I then got a friend who lives there to go see them , absolutely no interest ... Defo worst hotel and management ever . One positive was most bar staff couldn't do more for you were good with kids , overworked and very underpaid . I'm always. Person tht don't really pay attention to reviews and think ppl.are being picky but most definitely not ... only AL holiday I went on and came home 3 kg lighter , my son is vegetarian the options were terrible and with no idea what was in food as no labels he ate chips and croquettes for 2 weeks. 2 days before we left 2 coaches of 18 yrs old arrived they ran a mock over hotel banging ur doors all hours of night wakening kids ... DONT DO IT WASTE OF MONEY 1600 GBP for 14 days AWFUL Picture below shows they read my mail but did not respond !

Was very disappointed by the whole experience of staying at the Arora hotel the room was OK the food was disgusting when asked for butter was told very rudely that there was none the alcohol was very limited to watered down vodka and gin no cocktails also no efes the turkish lager and staff constantly asking for tips the pool was in need of repair as the handrail was falling off very dangerous the private beach was an afterthought sun loungers broken put together like sardines and the beach very very dirty they offer free services but when you ask about them we were told very rudely that there was no service went to relax and enjoy ourselves but ended up having to eat out most days which took up most of our money having to get a taxi as it is a good bit away from the centre of town will never go back it was a horrible experience and couldn't wait to get back home....it says 4 stars but it shouldn't be even 1 star it caters mostly for the Turkish people

Was asked for 150 late check out bit of an argument at reception over that room could have been cleaner shower ful of hair and blocked all in all it is not 4 star but pool makes up for it good craic u will make friends there

We travelled as a family of 6, 2 rooms. Hotel very dated, rooms not very clean. Pillows almost black under covers. Food very much geared up for the Turkish, (so much oil), no English alternatives. We ended up eating out a lot even though all we paid for all inclusive. Evening entertainment very repetitive. Pool was good, lots of steps to get to the beach which was ok but not the cleanest. Our transfer was not till 7pm and was told me could not use the all inclusive facilities after 11am so no food or drinks in the hotel. Definitely left a nasty taste and won’t be returning to Turkey again.

Our family enjoyed the stay, staff very friendly and helpful. Nice to hear Turkish music not the constant English drivel on the radio. We could embrace some other culture. We enjoyed the private beach. Food bit boring.

Food was awful had a bad stomach for final week . Didn't cater for English played constant foreign music .Drinks pretty basic selection. Couldn't wait to get home . Don't know how it got 4 star alot of maintenance work needs doing in the hotel .

I would not recommend staying in this hotel especially if you’re British. The health and safety was poor. The food was revolting. The food was not labelled and staff could not tell us what they were serving. Flies all over the open salad, deserts and bread. A lot of processed food was served. The “juice” was like nat’s piss. The wine was disgusting. Plastic cups were cheap too. The swimming pools were filthy. The bedrooms were dated. The air con was loud, the bed sheets were stained urine and very worn with holes. Pillows were like bricks. Cracks in the bath tub. 4 hangers in our wardrobe. No other storage for clothes such as chest of drawers. Tv had no British or translation channels. The carpet in the communal hall ways were frayed and dirty brown. Slippery tiles throughout the hotel causing accidents. Fire exit stair well was blocked with fold up beds, mattresses and travel cots. Fire alarms hanging off the walls. The elevators were either broken or slow. The hotel beach was filthy. Entertainment staff were unfriendly, and one even told us they do not cater for the British. As a British family we felt very isolated and excluded.