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29 ธันวาคม 2023
This is a truly wonderful place to stay & highly recommended! The staff are fantastic - so kind, warm & welcoming with a brilliant sense of humour :) We loved our constant greeting of ‘Harris San’ given with never-ending smiles & enthusiasm. Nothing was too much bother - a staff member carried our son’s breakfast to our room when he was having a lie-in one morning & our requests for two vegetarian options & one non-fish eater were all catered for as if it were no problem at all. The suppers were delicious with a wealth of dishes & tastes; also incredible presentation. We ate like royalty! Plus an excellent selection of drinks on the menu. The many onsens in the hotel are absolutely lovely & a perfect temperature (I struggled with the heat of the local ones though they were great to try - you get an access key to all of them in the village once you check in). The hotel onsens varied in size & setting - some indoors, some outdoors - with even a foot-massager in one! Onsen dress provided plus free covers for our tattoos (needed for public onsens). Our room was traditional & spotless; it was converted to day-living or sleeping mode whenever we were eating. There was always a little snack left for us plus plentiful tea & even a heater under the table with blankets for a traditional experience. We had free lifts from & to the train station plus to the snow monkey park - perfectly arranged early in the morning so that we could visit without huge crowds & to see feeding time :) Overall, a really fabulous stay! A brilliant experience!
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