รีวิว Hampton by Hilton Wuhan Qingnian Road

Is amazing to have ahuge pillar right in between the window.. the water pressure in the shower is low. Their room rate is high among the Hilton or similar standard hotels.

This is a neat, stylish and clean hotel. The bedding is very comfortable. The hotel is nearby a shooping mall, 天街，which is convenient for the traveler to have meals. It takes few minutes to access the metro station.

It was my second time staying in this hotel but it is far disappointed on the service this time. Location-wise the hotel is good, room and facilities conditions are still in good shape, its 5min walking distance to Fanhu metro station and there is also the Paradise Mall next to Fanhu station. There are some shops, bar and club underneath the hotel open air mall. The service was poor this time, we checked in at 2pm without heavy traffic at front desk, as we staying for 3 nights so requested for a higher floor, staff told me no ordinary room available at higher floor but one available with a pillar inside the room, but since the room was dark after seeing then I requested to change to another one, then I was arrange to one with strong cigarette odor, at the end only until the 3rd room would be good but its already almost 4pm, I just wonder why the room couldn't provided at first place. The second incidence was about DND, we for sure pushed the DND button before we left and came back the DND was deactivated and the room was cleaned up, we felt it was ridiculous as we didn't lock up anything in our room, and there isn't any safe inside the room. Luckily the 2nd night Overall the hotel hardware is good at this point but hope the staff could be trained up to handle situations. For instance, when I called and said the room has strong cigarettes odor and would like to change the room, the front desk lady insisted to ask clean lady come up and handle, I was thinking how the cleaner could handle the situation? then clean lady came up and saying to open window and door....I was speechless and call to front desk again before the guy who helped me checked in answered and ensure next room (3rd room) would be good.

The place is very good.. 👍 It’s near in the paradise mall and subway station . 🚉 100 percent recommended..

Location is quite nice. Although there was several things which decreased our experience of staying at this place: there was no soap in the room; breakfast is sooo mediocre Overall not bad

Room was great, very clean, well appointed and very new. The location is also great,close to everything, breakfast was also good. Got upgraded due to Hilton Gold Member, however really no other recognitions. Unfortunately, the service was the let down, reception staff showed no interest, no eye contact, no communication, didn’t tell me where is the restaurant opening hours, inclusions of my room and worst didn’t even tell me where is the lift to get to our room.

Lucky

入住體驗非常好，從入住到退房，每一個環節都讓人感到滿意。酒店設施現代化，洗衣烘乾健身房都是24小時開放，房間乾淨整潔，停車也是免費的，門口就是停車場，每位員工都熱情有禮，hedy幫忙延遲了退房，非常細心周到

非常舒適的入住體驗，感謝前台小劉的貼心服務，幫忙升級房型，非常温柔體貼，讓我這次出差之行十分圓滿～ 酒店很新，豪華型房間挺大的住的很舒服，早晨很豐盛，酒店位置也不錯，去哪都很方便，旁邊環境也很舒適，五星推薦啦～

酒店環境優雅，房間設施現代化且舒適，周到細緻的服務態度讓人感到賓至如歸，上樓需要刷卡，安全措施比較好，房間乾淨整潔衞生住得很安心。此外，酒店周邊交通便利，步行五百米就是地鐵站，地鐵搭乘一站就到漢口火車站，方便出行和生活。辦入住時前台也是很專業，很貼心，特別是Amy服務態度很好，還給我的房間做了免費升級，房間很大，很寬敞，設施設備完善，室內環境很有設計感，門面裝潢很特別，讓人很喜歡，衞生乾淨，衞生間乾濕分離，很細節很到位，洗護用品也都是大品牌。早餐很豐富，選擇很多，特別是武漢特色熱乾麪和牛肉麪味道非常好，總的來説，性價比很高，是一家值得推薦的住宿選擇，無論是短期還是長期居住都是不錯的選擇。

酒店環境很新，開業一年多，房間很大很舒適。位置也挺好的，就在地鐵附近，周邊也挺熱鬧的，附近有兩個商場。裝修風格簡潔，整體服務人員的素質也很高，不管是打掃，還是辦理入住，都非常流暢，特別是Amy熱情服務幫忙免費升級了房型，總之是非常滿意的一次入住。

第一次來武漢 在動車裡接到了小劉的電話 非常貼心的告知我預訂的房型 諮詢我的入住時間 酒店離漢口火車站很近 地鐵一站路 按照小劉給我發的定位 很輕鬆找到了酒店 但是三個小時的高鐵讓我很疲憊 但還好入住辦的很迅速 口頭上上簡單跟我介紹了酒店基本訊息 微信上又給我再次詳細介紹了一遍 我的頸椎和腿腳都不好 出乎我的意料的是 小劉在我沒入住前諮詢我對枕頭有沒有要求 主動幫我提前更換了蕎麥枕 安排了靠近電梯的房間 讓我感受到了武漢的熱情和温暖 小妹妹特別陽光 跟她説話總是笑嘻嘻的 不是説辦完入住就不管我們了 因為來武漢是工作 衹有一天的時間 來前台跟小劉詢問附近最近的美食 她還詢問我們口味 酸甜苦辣各樣的 滔滔不絕的分享 這次的入住我們非常滿意 下次來武漢 我會因為這次“特殊”的服務 再次選擇這家酒店 以前看到長篇大論的評論都以為是刷出來了 現在才明白 衹有真心的服務 才會有住客用心的評論 感謝小劉的照顧

酒店服務很好，辦理入住時會貼心的幫忙詢問，hedy瞭解到我們有帶孩子出行，贈送了一份小童早餐，然後添加了微信，溝通中響應的也很快，安保部的師傅也很貼心，停車都是設計的免費停車，門口就是停車場，非常方便。酒店的地理位置特別方便，距離一些景點也比較近，附近逛街啥的也很方便，萬松園美食街也特別近。可以點個贊

每次來武漢都會選擇這家店，前台lucky小美女服務非常好，幫忙升級房型，第二天換房因為有事不在房間，幫忙把行李放到新的房間，發票也會開好發到微信，非常貼心，讓我省心，再次來武漢還會入住這裏