Let me begin by saying that I expect SO much more out of the Marriott brand. Given it was a Marriott property, I opted to spend a bit more on the nightly rate compared to nearby properties from other chains. I expected a newer, fresher, property that offered more upscale surroundings. Instead, I found what looked like a property that was taken over by Marriott and a bandaid was put on the old furniture, the marked up walls, the rundown fixtures, ... We were missing lightbulbs in the room or they were burned out. The walls had mars all over them and the furniture was old and did not match. The sheets did not even fit the bed properly and several of the towels were stained. The bathroom fixtures were old and the exposed pipes were rusty. We did not even have more than 2 minutes of hot water at a time. The staff was overall fairly friendly but certainly not professional. They were slow and always on their phones until you were directly in front of them.
I expect Marriott to be more upscale and modern. It really looks like this was once another brand of hotel and Marriott took it over, gave it a quick exterior paint job and is trying to pass it off as a "Marriott Courtyard" at Marriott prices. Pretty safe to say that we will not be staying here on our next visit to Wilmington.
แปล