Eod SureStay Hotel by Best Western Spicer

We ended up not checking in and leaving the facility forfeiting the hotel cost. Went to the hotel next door and had wonderful service.

It was nice and quiet and very clean. However, whatever they used for room deodorizer was way too strong.

Appreciated the makeup wipes as i forgot my cleanser. Even though going through construction everything was clean and neat. Room was nice, bed comfortable and loved the pillows. Theresa was helpful on the phone and evening clerk was very nice. Only complaint was i couldn't ever get warm or hot water from the sink and i started my shower with only just barely warm water but finally got hot enough to just barely turn on the cold to make it comfortable.

We checked out 10 mins after we checked in. The parking lot was dark. The room smelled horrible. I spoke t the owner of the hotel the next day and was told by him and a email from Hotels that I would be receiving a refund but I have not seen it yet.

The manager was extra friendly and helpful! Great staff!

Very clean, nice rooms staff was friendly. Bed was a little hard for my comfort.

Front desk staff and location are the only two stars I would give here.

Very friendly staff, quiet location, just right.

The service at checkin was great, but the hotel itself was dated. For the condition of the hotel, I felt the price was too expensive. The continental breakfast was disappointing, nothing was fresh, except apples and bananas, it was all grab and go.