The best: incredibly helpful staff and impeccable cleanliness
The most outstanding quality of this hotel is undoubtedly the extremely helpful and attentive staff. In every situation, from check-in to simple requests, they were courteous and ready to assist , always striving to resolve any need. This aspect makes the stay very pleasant from a human perspective.
Another strong point is the general cleanliness of the premises, which is truly impeccable and worthy of note.
The difficulties: a language barrier and the smell of smoke
However, I ve encountered two significant hurdles:
1. Language barrier: No staff member speaks English. Communication was only possible through gestures, translation apps on our phones, and a lot of patience. This can be a problem for managing specific requests or non-routine situations.
2. Smoke smell in the room: Finding a room that did not have a persistent smell of tobacco smoke was a real challenge. It would be advisable to have better-designated and deodorized non-smoking rooms.
In summary:
I recommend this hotel mainly to those who have no language issues and are not sensitive to the smell of smoke, as the genuine courtesy of the staff and the excellent cleanliness are valuable qualities. For others, it's best to be prepared for these two issues.
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