Haiyue Jianguo Hotel

The bed and shower were great, and the location was decent. That’s the only positive thing I can say although I rated those poorly for the sake of the effect it should have). I would not suggest this place to anyone. For 1000rmb this place sucks and should be criminally investigated. There was a cigarette smoke smell that came in all the time from the air vents. The air conditioner was as low as I could put it and I still sweat all night long, the room was never even close to a comfortable temperature. The website and signs all over the hotel advertise lots of things. A game room with a pool table, a fitness room, a cafe, a golfing room, a bar and lounge, a nightclub, an outdoor garden, a spa. Unfortunately, it didn’t have any of these things. Yes, the rooms were there, but the services were not. There’s a sign in the game room that says you have to pay to enter but there’s no one ever at the desk and you can’t even turn on the lights.. the bar is not on the floor they said it was, and was never open. The spa has an extensive list yet they don’t actually have any of those. I asked for a hot stone massage (which they advertised, but didn’t actually provide and didn’t tell me that they couldn’t actually do), they just sent someone to my room to offer me *special* services for 4000rmb and the masseuse left early for another client when I didn’t agree after half an hour of her trying to convince me. It took 30 minutes and a threat of involving the authorities before the spa even considered a partial refund. Fitness room asked for an annual card (paying for a room should allow access to the gym during the stay, that’s absurd). No garden no nightclub. No golf simulator. No cafe. Just a lot of empty rooms and dark hallways. The staff were EXTREMELY loud in the early morning outside in the hallway. There is a room service menu in the room advertised as 24 hours service. I arrived late at night around 10:30 PM and called room service but they were closed. I also tried to call another day at lunchtime while I was doing some work in the room and they said they were closed so I went to the restaurant (during lunch hours) and asked to see a menu and was told they only have buffet, no menus to order from; yet there is an extensive menu of each restaurant in the room. An overall exhaustingly awful experience that if it weren’t for my tight time table and extenuating circumstances should have resulted in me being refunded in full for the entire stay and have the police brought in. Do NOT book this ********. I can read and speak chinese so there was no language issue. Just a quality issue. DO NOT GO

The hotel is very good and has clean bed room. The location is fantastic.

绝了，good enough👍🏻

五六年前就帶着家中長輩入住過海悦建國酒店，這帶着孩子來玩，提前一天就有大堂經理於魯鑫聯繫我問詢我入住需求，聽説有寶寶給升級了房間，非常周到細緻。 入住當天，前台辦理入住快速禮貌，大堂經理來迎接我們還給孩子贈送了小玩具，孩子非常高興，入住期間無論是房間客服還是房間管家都能及時響應親切服務，早餐也不錯，禮賓部工作人員幫忙接收快遞，總之全酒店上下服務非常好，十分滿意，賓至如歸，下次再見！

酒店老，不耽誤他服務好，房間乾淨，工作人員熱情專業，大堂經理紅俠很優秀，入住期間全程關注，退房也贈送了小禮品，房間迷你吧喝的也挺多，配套設施也可以

酒店環境很好。值得一提的是服務特別好。 我們是兩大兩小，現場給我們升級了房型，還給了兩個小朋友小禮物。小朋友高興壞了。 家裡的哥哥離開時粗心，把書包落在酒店大堂了，酒店的工作人員很耐心的幫助聯繫快遞寄回。酒店整體感覺特別棒！

初三大半夜才到的酒店，門口門僮大哥很熱心的幫忙指揮停車，還祝福新年好，很暖心，酒店前台服務也還行. 房間風景説實話白天很不錯，但是入住房間之後，真實情況就是房間太老，洗手間下水道反味太嚴重了，真的是不能呼吸那種，真的要改善一下了，舊點可以但是不能噁心不是，希望酒店能重視問題🙋

酒店房間很乾凈，房間還給升級了，沒趕上早餐時間，前台紅俠還特意通知餐廳打包了簡餐，服務很好，很温馨，老五星酒店，性價比還是很可以的

酒店前廳服務很好，幫忙升級了房間，安排了可以看到山大的房間，前台王情的服務也很熱情，非常滿意，會常來的