Hotel Sato

Attached is what they call their double bed/queen bed. There's many other places nearby that are newer and have better services. Pick an alternative. Staff was unwilling to help and Trip.com was even worse at helping. Just do yourself a favor, book a different hotel and use a different booking service. Trip.com is not there when you need them most.

Location: For Sutomore, the hotel has a reasonably good location. Located literally on the beach, near a promenade. Many shops and restaurants are nearby. The only drawback is that the building is hanging over the road, but is Montenegro this is quite common. Hotel: the hotel itself is a new building, well maintained. It has a small pool, but we have not used it, prefer the beach. The hotel has its own secure parking. The rooms are standard size. Clean. The only negative I can mention is that the showers are made in a way that the water is overflowing the trays, the design is wrong. Food: We found the food to be very good at the hotel. Every day you can try new dishes, local and international. Everything is fresh. The coffee is also very good. They have a new machine. Beach: Pebbled. Private beach, thank goodness. This is a huge bonus. There are days when the water is as clean as tears. However, when windy the rubbish is coming from the sea, and no one can swim. These are the specifics of the place, nothing can be done. Service: We found service to be very good. The reception ladies: Violeta, Andjela, Natasa are friendly, understanding and accommodating. The Manager, Irene, took into consideration our needs, providing us with the better room. We are very happy to have stayed in Sato, it was a great holiday. I would recommend.

First of all I must say that on the outside this hotel is very attractive (compared to other hotels in the area). Private parking is very usefull, otherwise it would be quiet a hassle finding a free spot to park and the corner balcony we had was huge with great sea view. However, there were some big negatives as well: 1) Food: pretty average and after couple days it became repetitive. Very poor dessert section. 2) Dinning area: often there would be shortage of glasses for juice in the morning. Staff was not well organised-plates were not taken off the table very often and sometimes we had to clean and make the table for ourselves, since there was only one person doing all the work for every single table. No one was offering drinks at dinner so only option was water if you got the glass soon enough. 3) Room: we had a reservation for two rooms! At the arrival they said our only option is to stay together in one bigger room (2 were sleeping on the bed and 2 on sofa)...in exchange we got free parking and free dinner for the time of stay. We were told one room was under maintenance, so we didn't have a choice. 4) Beach: there was an app where you were supposed to make a reservation for sunbed set on hotels private beach. We made reservation for 4 sunbeds a day before and at the arrival there was not a single spot free. 5) Noise: there is live music and partys on the beach in bunch of different places. I didn't know which one to listen to and they were all very loud. At 1am the music was shut down. Also there is main road Jadranka behind the hotel with a lot of traffic during the day and night. Above that road is also railway station. (Note that we were there in the begining of august when there is also a lot of people visiting the city). The noise was too much for us so we decided to leave early. This is enirely my personal opinion and experiance. Someone may enjoy that, but since we came on vacation to relax that was not the right spot for us. Pool area is very nice. Great sea view, quiet during the day and we always found a free spot. Hotel also has a nice gym and the staff is very nice and friendly.

All in all a good hotel, nice rooms which were always cleaned. My room had two power outages and once no water. However, this was always fixed quickly. The only thing I really have to criticize are some of the male employees. I traveled alone and was sometimes really harassed as a woman. I could not eat in peace because constantly one of the employees wanted to talk to me or asked for my number. One even followed me to the beach and did not stop talking to me until I told me he needed to leave me alone. The hotel should urgently train all employees how to deal with guests. If you are traveling as a family I can recommend the hotel. However, I would not go there alone again since it was really stressing me out!

Hotel is amazing, i have never felt so comfortable and relaxed. It has everything you need and it is fantastic hospitality. All recommendations if you want to spend a great time in Montengrian seaside.

The Hotel is located in a very good beach, it is rated 4 stars but discovered lack of services as such rate. Personnel are trying to help, they need more training for English. They don't understand what we asked for, this applies also on shops and malls. No kettle in rooms, no iron. Open buffet breakfast and dinner they write names on dishes with local Montenegrin language only. The Hotel has its own beach, but the towels and umbrellas are not enough for the guests and are very bad quality.

the hotel is very pretty, well decorated and all brand new. it has a nice pool, they also supply towels when you get there. the only flaw is its size, too small for so many guests, you don’t easily find a free spot to sit. the hotel is very close to the beach that is included in the price of the room and you don’t pay extra money to get an umbrella or a chaise which is a very good thing. the beach, however is not so big and the umbrellas /chaises are kinda old and yellowed. the staff is almost all very nice, the only thing missing was a welcoming when we arrived. we haven’t really enjoyed the fact that our room was always getting cleaned very late in the afternoon and so we had to stay out of it for a long time. i’d say that despite some flaws it is a good place to stay.

We stayed here for one night during our tour of Croatia, Bosnia and Montenegro. The room was basic but ok. Some of our group stayed in large suites, but we weren't that lucky. As usual, the evening meal was a buffet. We paid £20 pppn to RSD Travel for the evening meals, and one common theme for all the hotels, was that the food wasn't of the quality we expected. We didn't even get a drink included for that price. The food here was mixed - there was a better selection of starters and puddings than usual, but the main courses were pretty grim. There was chicken in a completely tasteless bright yellow sauce that was labelled as curry, a dry pork steak, or fish fillets. The fish was the only edible option. We stayed in March, so the resort was pretty dead, with only a couple of bars open. Still, there was more life in town than in the hotel's Sky Bar.

Perfect place! Nice view from the hotel, seeside, fresch air into the room.Ideal location for family with small children. Staff is polite and nice.Food is great.Terrace with a lot of greenery was so relaxing when we go back from the beach. Sky bar on the roof is amazing. We ll come again!