Radisson Collection Astorija Hotel, Vilnius

Very disappointing as a 5-star hotel. Spider in the bathroom and tea stains on the cup. All staff apart from the one whom I met at check-in were not professional nor friendly. Very regrettable experience.

Bathroom had see through curtains... Water in the room had "complimentary" note on it and right next to it there was a sign with prices for same water and snacks....contradictory information. So was water free or would I be charged for it? It wasn't clear. I paid for hotel which included taxes already. At check out I was told that I have to pay extra 4 euros for city tax. Pitiful amount and yet made me unhappy that there was another charge added on the top of already charged taxes. Considering the price, it wasnt the greatest 5 star hotel I stayed at.

Super friendly staff and big thanks to the ladies at the reception professionals and thanks for the upgrade

Thanks to the ladies at the reception upgrade my room very friendly staff nice hotel location

Very nice hotel situated in the old Town of Vilnius. Sauna, steam, jacuzzi and small pool available. Walking distance to everything in the city centre.

A nice hotel overall. Lovely and convenient location (close vicinity to the airport and walking distance into Old Town). Rooms are pleasant, relatively spacious and have views overlooking old town if you book the right room. Two criticisms of the room: 1. The "King Bed" is extremely uncomfortable. It is two beds stuck together and there is a huge 'dip' in the middle where the beds connect. It's misleading, especially when you pay extra money for a room with a king instead of a double. 2. The design of the bathroom if poor. It is horribly cramped, little / no shelf space and if you use the rainfall shower the bathroom will flood entirely because of the design of the screen door. No other complaints. You get the basics in the room (water) and there is a chargeable mini bar. Staff are nice and check in was easy. A great location, nice hotel but some subtle improvements would help to warrant a 5* rating.

The rooms are tastefully decorated, combining modern amenities with a touch of old-world charm. The beds are comfortable, ensuring a restful night sleep after a day of exploring the city. The rooms are also equipped with all the necessary facilities, including a well-stocked minibar, BIG LED screen TV, and free Wi-Fi. The hotel staff deserves special mention for their exceptional service. They are friendly, attentive, and always ready to assist with any requests or inquiries. Whether its providing recommendations for local parking (ensure that you know where to park before going to old town) or arranging things to see, they go above and beyond to ensure that guests have a memorable stay. Furthermore, the hotel's location in the heart of the old town is marvelous. You can step outside and immediately find yourself surrounded by historic buildings, charming cobblestone streets, and a vibrant atmosphere. The main attractions, such as Vilnius Cathedral and the Gediminas Tower, are within walking distance (worth to visit) , making it a perfect location of your stay for exploring the city. Whether youre visiting Vilnius for business or leisure, this hotel is the perfect choice.

A great hotel with exceptional staff. Location is excellent, in the heart of the Old Town of Vilnius. The hotel has a nice bar and a gym/sauna/pool room. It’s the staff that really make it stand out though - a proper concierge and great people manning the desk, always looking to go the extra mile for guests. Would stay here again and recommend.

This hotel is excellent in every area! I was looking for something affordable near the train station and received a most unexpected surprise. The staff were welcoming, helpful and professional. The room was perfectly appointed and the amenities were top notch. The area was almost magical. This was a most enjoyable stay.