B&B Hôtel Troyes Saint-Parres-Aux-Tertres

Booking Numbers: *********** (PIN 5187/hotel confirmation number: ***************) and *********** (PIN 8304/hotel confirmation number: ***************). We arrived at the hotel just before 8.00 pm on 22/03/2024 - tired after after a long day of travelling. When I presented our "Check-in vouchers" for the two rooms that we had reserved and pre-paid for online with Trip.com, the lady at the reception said that they were only room guarantees and did not represent that we had already paid for the rooms before arriving at the hotel. Therefore, I gave her our written receipts from Trip.com for our payments for the two rooms and asked her to call Trip.com to confirm that we had already paid for the two rooms. She then gave us incorrect entry codes for our two rooms, for which I had to return to the reception where she then gave me the correct entry codes. Later that evening when we passed the reception to to go out of the hotel to find somewhere to eat and I asked her if she had telephoned Trip.com yet, she acknowledged that the rooms had already been paid for online.

Dirty floor, dust in the corners. Friendly staff at the reception.

Hôtel près des magasins d’usines de pont saint marie, petit dej copieux. Je recommande

If you are looking for a family friendly half way overnighter between Calais and the alps, look elsewhere! I dont know what this place is but the groups of young men sitting around the edge of the car park when we returned from eating out made us feel very uncomfortable. I’m talking 30 or so young men sat around the car park (where our car was parked) doing what?! This is supposed to be a secure car park and I felt extremely vulnerable. Praying my car is in one piece in the morning. No Staff around to raise my concerns with (21:10) Other issues, which seem minor in comparison to the overall unsafe feeling I have right now…. Room smelt of smoke (even though there were no smoking signs everywhere). Bathroom needs a revamp. Air conditioning is useless.

not dog friendly. Paid for my dog and breakfast. Then come to breakfast and get told dogs are not allowed in breakfast room. Not allowed at table in hall. Not allowed table outside. Do they expect us to leave a dog alone in a strange hotel room to bark and destroy. Or probably they think we should put them in a hot car. Outrageous

Great stop off location if you are travelling through France. Really good value for money. The room was clean and of the usual B&B Hotel standard. Its right next to a large supermarket and petrol station so fill up your car with cheap fuel. There are 3 restaurants nearby all in walking distance. We were able to book in online and were sent our room number and access code.

On outskirts of Troyes by a roundabout. Bit like a travelodge. Have your confirmation number handy to gain entrance if reception closed. Simple breakfast included. It's cheap and clean . Parking included. A couple of restaurants within walking distance.

Hôtel catastrophique. Arrivé à 16 h, la chambre n'est même pas faite correctement des traces dans les toilettes et juste 2 petites feuilles qui traînent, obligé d'attendre 17 h pour qu'une dame arrive et m'en donne... Mais le pire, c'est le matin au réveil où il n'y a plus d'eau chaude, donc impossible de se laver et on vous dit qu'il faut patienter, mais à 9 h toujours rien... Les yaourts du petit-déjeuner sont périmés et c'est normal. Je demande un remboursement pour une partie des prestations non fournies la dame de l'accueil vous envoie balader... A fuir

Très bien pour une halte sur la route car proche des sorties d’autoroute. Le Check in la nuit se fait de manière autonome sur un automate. La chambre était correct mais on avait qu’une seule serviette et personne avant 7h30 pour en demander une deuxième. Très bon petit déjeuner pour 8,5 euros.