Sky9 Apartments City Center

Halls and lobbies of the building were beat up. Outside of the front entrance was not clean, but was cleaned the day we left.

Excellent - best location you could possibly ask for. Right on top of a metro stop and right near St. Stephen's church. Room is really a small apartment (full kitchen) and we loved it. Shower had great hot water, AC was cold, and loved using it as a point of rest in between sightseeing.

The place was in a great location and the owners have really maximized the space with the layout. There weren’t any towels in the kitchen and only 1/4 of a single toilet paper roll was on hand when we arrived. For the bathrooms there were enough towels overall but only one large towel (not convenient for three people). Communication follow-through could have been better when a problem arose with the key.

I didn't get the reserved apartment. Days before arrival they sent an email with an address with different apartment. Will not stay with them again.

Elevator smelled like trash. The heating system wasn't functioning properly as I trembled in the cold at night. Bed wasn't made (No top bed sheet) when I arrived (Can see hair and other debris on bed) Pillow cases were also dirty. Paint from ceiling kept falling near the kitchen area. Chairs near kitchen area looks grossly dirty. Heating towel rack in bathroom won't heat up. Mop was left inside washing machine. 2-star accommodation in 5-star location.

The staff was super helpful before and during the stay. Great, super clean location, overall would stay again happily!

Great location, easy check in

The location on ********** and Google maps has them placed in the Vienna City Centre (Inner Stadt) where in reality we were given an apartment 2km outside the city centre. This is very deceiving of course for those who are looking to stay centrally and close to everything.

Recommended, but.... Located in Vienna's Old Town, apartment is in a neighborhood of high-rise residential buildings on Tiefer Graben. Building common areas are rather cheerless. Good staff communications. We stayed six nights in #19, a 1-bedroom apartment. Plenty of space for two travelers, stated size is 55m². Very clean and well used. Bed and pillows were very comfy. The bathroom was right size with tub/shower. The glass shower screen encloses about one-half of the tub. However, the sliding glass door was stuck and would not close. The sink is a trough style and, while very large, it reduces the counter space and the faucet is difficult to operate. The commode is in a separate water closet which also has a shower. The shower door was difficult to open/close so we didn't use it. Dining area has a table with 4 chairs and living room has a sofa. Wi-Fi signal was good. Enough power outlets to charge devices. Kitchen is cozy and located behind a closet-like door with a half-step up to enter. It has a mini-fridge, electric water kettle, microwave, dishwasher, coffee maker, oven/cooktop. Plenty of utensils and enough pots and pans for basic meal prep. Clothes washer, SDB. Building entry instructions and lockbox code for apartment key emailed several days before check-in. Payment terms: Paid 30% when booking with balance charged five days prior to check-in. And on check-in day a 150 euro hold put on CC.