This was my second stay at JW Marriott Venice. It has not turned for the better over the years, unfortunately.
The facility is showing serious signs of wear and tear. Gardening is sloppy. Housekeeping is underpar. I had a small experiment and decided to watch a loose piece of trash I found on the bathroom floor at arrival - it was still there at the time of check-out three nights later. There was also dark hair in the sink and on the floor, and I am blond. The food was disappointing except for the breakfast.
The highlight was the staff. They were friendly and helpful, casual but professional.
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