Albergo Terme Forlenza

abbiamo prenotato tramite booking, eravamo già stati in questa struttura, ci siamo trovati bene, faccio i complimenti per la colazione , abbondante e di qualità, cinque stelle. Ma voglio consigliare i proprietari a pensare anche all'intrattenimento serale dei clienti dell'albergo, casomai un po' di musica sottofondo all'esterno lato divani, perchè essendo in periferia i clienti lo apprezzerebbero. poi seconda annotazione voglio consigliare i proprietari a pensare di ridurre il prezzo del menu sia a pranzo che a cena dato che si favorisce solamente la trattoria il faro perchè nettamente più economico.

Struttura accogliente, molto disponibile e gentile la ragazza alla reception, meno la signora alla colazione. Camera grande e pulita. Nel complesso ci ritornerei

This is a terrible hotel. A false location description given by Love Holidays, they have recently changed their location description or this hotel. Full of friendly elderly local Italian guests who unfortunately have NO English. The staff have practically NO English, they would totally ignore us and deal with other guests when we were trying to ask information on things to do etc , very rude. the smell of raw sewage outside at the pool was vomit inducing. There were no tourists, It was situated in the back of nowhere, no transport, nothing to do. The food was disgusting. The menu was in italian - no English translation. The hotel+ the room were clean , that's the only positive thing I can say. We paid for 7nights and left after 2 nights. No refund, apologies or anything. Avoid at all costs !!

Staying a week for work and the reason I chose this hotel was because of Gym and Aircon in the room. Needless to say, neither was present. I was told that the Aircon was “Manual” and that they would send a technician. Of course they never did during the entire week. Next week I will stay at a different hotel.

Do not book this hotel without first checking whether the issue with the drains has been sorted! We booked for 4 nights at the beginning June (last week). On arrival things looked fine. The reception was clean and the young receptionist was welcoming. She then took us outside to the pools. This is when we first noticed the smell. Originally we believed it was due to the natural water thermal pools. We went up to our room which was clean and fine for the price we paid. We then went outside to sit by the pool but the smell was stronger by this time so we didn’t stay long. By around 5am the smell had reached our hotel room and it was really unpleasant. My partner went to go and fetch something from the car and said that the smell was even worse in the corridor outside our room and my daughter was crying as she couldn’t bear it. We decided that we had no choice other than to leave and book somewhere else for the remainder of our stay. We packed up and went down to the reception. Despite it saying the reception was 24 hours there was no one to be seen so we told a cleaner we were leaving and left the keys at the front desk.

interesting place- old folks coming for spa in very unique mineral spring, outside was cold , inside has chlorine fun place though very old and poorly maintained

Albergo terme Florenza è un luogo incantato dove passare un po' di relax fuori dallo stress quotidiano della città Posto consigliato per chi vuole staccare un po' la spina e godersi le cure termali. Albergo con spazi ampi e ben tenuto. Camere regolari recentemente ristrutturati. Il ristorante propone piatti tipici e abbondanti. Il personale di questa struttura è il punto di forza: cordialità, professionalità e attenzione al cliente.

struttura vecchia, e per arrivarci è stato un po' complicato per me. Nel complesso Albergo nella media, ma almeno il prezzo è buono visti gli altri Hotels in zona.

Struttura molto accogliente La receptionist è la persona che ogni hotel dovrebbe avere Con le nostre 1000 richieste è riuscita ad accontentarci su tutto Ottoma cucina. Camere ottime Consigliato