Kyndra
4 กรกฎาคม 2023
This hotel is an absolute gem! From the exterior you wouldn’t imagine that hidden inside is a small oasis. The hotel looks exactly like the photos on the website. There are 3 buildings with upper and lower rooms that either come with a balcony or patio. All of the rooms have a hammock and face the pool in the center of the hotel. The pool was deeper than expected, about 5 feet, and kept very clean.
Inside our room was simple but comfortable furnishings, and most importantly air conditioning! We stayed in June and the AC was perfect. The toilet, shower and electricity all worked great and there was a hairdryer provided in the bathroom. The water pressure in the shower was a bit low but that’s to be expected. We were more than comfortable and couldn’t believe how beautiful the exterior of the hotel was.
But the best part of our stay was the incredible service provided by the staff! Jesus especially was the best! Our Spanish is limited and he took a lot of time to explain where to find many good restaurants and things to do in the area in English. He also helped us find a tour guide for our last minute trip to Chichén Itzá and nearby cenotes. He provided incredible and friendly service. Breakfast was also made from scratch every morning by the nicest hotel staff. It usually came with juice or coffee, eggs, toast and fruit. The location is also within 10 minutes walk of the ado bus or a short taxi ride. We will definitely stay here again when visiting Valladolid!
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