I visited this Hotel with my mother in April 2024 during my vacation. Varanasi has always been on my hit list and my agent had booked this hotel for me and with it be a Hilton hotel I had very high expectations. This hotel met my expectations more than what I had and all I can say is that this is an exquisite and comfortable. When I entered, I was received by the staff there and a Rudraksh was put around my neck. At reception I sat down, and a refreshing drink was bought for me and my mum. The check-in process was efficient. We arrived at the hotel before check in time however ***ager Mr. Atul met with us and assisted us with our requirement and upgrade our room to higher category. Check-in process was quick and smooth Thank you Swarnow & Arjun. When we entered the room all I can say is I thought it was bright and well appointed. It had everything that we would need and efficiently appointed with everything we needed, hence we did not need to call for anything extra. The housekeeping staff Satish was extremely attentive and ensured the room was cleaned and maintained well. The Turn Down service was also efficient. As I was there for a celebration, they had decorated the room well and surprise us with cake in the room. Also, breakfast was exquisite and tasty. They had everything that I needed from choice and spread of food from Indian to western. In addition, they had an Indian live counter which they were able to serve traditional south Indian dishes. Juices were made fresh, and the Masala Tea was tasty. Everyone in the restaurant were so attentive and I could see they cared for their guests, and they kept coming to see if I was ok. On the day of our checkout, they even came and asked if we would like anything packing to take with us for the road, which was an added special touch. I like this hotel so much that I am intending to visit Varanasi again just to be able to spend more time at the hotel and see more sites in Varanasi.
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