Townhouse Tullamore

Only giving 1 star as it wont allow me to give zero. Myself and my family were passing through Tullamore last Friday week and decided to stop at the Townhouse for some food. We were seated by a friendly waitress who took our drinks order and another friendly waitress took our food order. When Our food arrived, it was within 5 - 7 mins of ordering . The chips on all our plates looked overdone along with the chicken and fish also ordered by my husband and children. I ordered a burger and chips . The burger was very dry and overdone. I tried to add some Ketchup to the burger.. even though it stated it came with Ballymaloe relish but i didnt taste or see any relish!! it was still inedible as it was so dry . The cheese and bacon inside the burger was also overdone and dry and I had to take it out completely. The side salad was also awful. Nobody had come to check if our meal was ok . When a different waitress came to take our plates . She never asked if our meal was ok . She could clearly see mine had hardly been touched. I told her that it was very dry and I couldn't eat it . No apology was given from the waitress . She just said . " Ill say it to the kitchen ". She returned 10-15 minutes later and said . " i said it to the chef and he said by law he cannot serve a medium /rare burger " to which i replied . "I didn't ask for it cooked like that." she then went on to say it was "cooked fresh" and "we are well used to serving burgers" . Which I find hard to believe as it came out way too quick . I said it doesn't matter as it was still too dry and I coulndt eat it.. NO apology was given and NO offer of an alternative meal and certainly no offer to remove my Meal from the bill. She then just walked away from the table. The Burger was 16eur !! Ive never come across such rudeness by a restaurant staff I sent a message of complaint to their FB page. No response . Also sent an email of complaint 1 week ago . No response

Was going to a wedding in Tullamore. . Upon arrival we were told that there was no Breakfast available. The rooms were poky. The tap came off sink in En-suite. The milk was sour. No staff on site. Never again. Monica Kelly

I called to this restaurant on 22/23/12/23. It was handy on two shopping days in a packed Tullamore in the lead up to Chris**as. I found the food very tasty, and the pleasant staff were busy serving the many customers on two busy days A really enjoyable lunch experience

This was the coldest place i ever stayed in. It was like staying in a fridge, i never slept all night with the cold and the radiator never came on until 10am next morning and was cold again within half hour. There was nobody around so got no breakfast. I will never stay here again

Terrible tasteless food, beef looked like it came out of a pack, awful service, long wait for food. No apology, inexperienced staff waitress disappeared, would not recommend, very disappointed

I’d like to say there was a funky smell coming from one of the staff members , can’t precisely remeber his name but he was so rude could have done with some dior savage , food was immaculate though,I won’t be back.

just visited the townhouse at 15:30 3/1/2023. Glasses were filthy and when i complained, two of the staff dismissed me ,saying they were cleaned recently... there were finger prints and glasses were just filthy. when i pointed out i was a publician. they ingorned me. i then asked to speak to the manager at the time, the male staff member, again dismissed me and whilst walking away he stated that there is no manager. We left the establishment having cancelled our order. There was absolutely no customer service. We will not be frequenting this premises again. The HSE need to inspect this premises, urgently.

Myself and my husband went to the townhouse for something to eat on Sat the 18 of Feb 2023 as we went in no one came to us to get us a table we had to get it our self and to get the menus as well the menus look dirty and the plastic that was over the menus was torn and they need to be replace My husband order the Lasagne and I order the Chicken volau;vent when my husband got his lasagne it was very COLD inside of it and and when we call of the staff over she send it back when he got a other one it was ok my lunch was ok but could have been better no one after that came over to see if we were ok or would we like anything else .when we were finish no one came over to see if we like desserts or coffee or tea.. When we ask for the bill one of the staff standing at the bar with her elbow on the counter she was looking into space than one of the staff that was behind the bar nodded at her to go in behind the bar the staff was no way friendly there need to be a manage there when its busy and for the money we paid for our lunch was not right and no ask my husband if all was ok when he got his lunch. when you go out for lunch it's nice to be greeted with friendly staff and the staff to bring you to your table not the other way around . We will not be going back to the Town House in Tullamore .

Booked for Sunday lunch on 29th jan 22 Food was fine no complaints on that front but the service was nearly none existent. Main course arrived but no sides as in veg etc. After asking twice they eventually arrived after 10 min waiting At end of main course had to find a waiter to clear table and order dessert which never came. After about 20 min decided enough was enough, paid for what we got and left. What a shambles