Richmond Hotel

Didnt even stay - 1st time in 54 years i have ever not stayed at a property! After a very obnoxious checkin we were taken up 4 flights of stairs as both lifts apparently weren’t working, to a room that was well - beyond clean (this also after the room was ‘checked’ to see if it was ready) Filth everywhere! I had booked a ‘superior triple room with sea view’ and there was nothing ‘superior’ about it! Apart from the filth just about everywhere, there was only 1 mug for 3 of us & no glasses to drink from. Everything was covered in dust & paint. The tv was the smallest i had ever seen - didnt even get around to checking if it worked. Mattresses were filthy & stained with no protectors - same with the pillows. The only positive for this property was the balcony with sea view. Staff were non existent and the duty manager was just rude from start to finish. Having stayed at this property twice before and preciously having had comfortable stays, i had no hesitation to book it again - not knowing it had changed hands and now under new ownership. Parking was also chargeable @ £10 per day. Whilst this had not been the case previously, i was happy to pay as i know most places charge these days. Afte

The hotel staff was non existent, the rooms clearly hadn't been cleaned, the facilities were all closed and had been for a while, stains on covers, leaky baths, bin was all gross, hallway carpet was stained little parking people outside in car park all night yelling, and my sister got bed bugs. I would never stay here again and reccomed neither do you.

we always stay at the Richmond hotel when we go away the staff are friendly . Ali on reception is lovely very welcoming and friendly always happy to help with anything or anything and also the manager Shazly very friendly and welcoming and very helpful love staying at this hotel and can’t wait to come back for new year weekend see you again soon kirsty and ry

Iv given this dump 1 star purely because there was no option to give it zero stars! I’d rather stay at hotel Cortez from the series American horror stories! The room was filthy, the bed was broken and the bedding was stained and had ***** on it, there was old crusty poo next to the toilet, dirty brown finger marks on the bed frame, the drawer were falling apart, there was no hot water, I had to run the bath for 10 mins before hot water come through, the receptionist said she didn’t know if she could give me a clean towel when I asked for one, the hotel was full of dodgy people and I felt very uncomfortable. Avoid this hotel! It should be condemned! And it smelt rank and mouldy!

Looks like a crack den! Passed a few ******* on the way in. Waited 30 mins for someone to Arrive to let us in. It was like a horror hotel. If we had stayed I think our car would have been vandalised or we would have been killed in our sleep. We saw the hotel room up and left.

During our arrival on the 25th of August, we arrived at 11pm. To be greeted by no parking spaces being available. We had to park literally a mile away from the hotel. During our 3 day stay we was unable to get any parking at anytime. When one of the staff opened the door the first thing we saw was a hole in the wall. He promptly left. We went into the bathroom to see the bath tub side hanging off. Later on we went to use the desk lights in to which we noticed was hanging off the wall, a fire hazard and electrocution hazard mind you. During our 3 day stay we never got any clean towels, never had our bin emptied and never saw any staff as apparently they are only there from 9pm till 2am or something silly like that, so we was unable to voice our concerns. We were also unable to have our window or door open due to the smell of **** being smoked in the room next to us. The hallway absolutely reeked of it and they were hot nights to not have the door or windows open. In total we were shocked by how poor this hotel room was

The worst hotel I have ever been in. Room really dirty, kettle dirty, squeaky bed, squeaky floorboards, moths and Flys galore. The whole vibe of place was awful and depressing. Place needs a big big upgrade on everything.

Very old and dated bed could do with being changed very old not comfortable at all

The most filthiest place I've ever stayed. The carpets were disgustingly filthy. There was bogies wiped up the walls. The beds were very uncomfortable, I could feel every spring in it, the double bed was two divans put together. There was rips in the divan bases. The bunk bed steps were attached with a rope to secure them. The dresser was full of scratched paint. One of the sockets was burnt. The balcony area was full of broken glass. It was very noisy due to workmen refurbishing it. No bar as advertised. The shower wasn't accessable due to the temperature being scolding hot with no change despite trying to turn to cold. Hotel management were less than useless and not helpful at all, we asked for extra pillows and he never brought them, he also told us maintenance would look at the shower but they never turned up. The only helpful person was the young lad who was on reception at night time, we asked for extra pillows and within and few minutes he knocked on the door with them.