Understanding what this place is will help with expectations. It’s not a 5 star hotel and it’s not meant to be. While there are some rooms that have a private washroom, many have a shared washroom with a couple washrooms on each level. Kind of like a hostel. If you’re looking for a place to sleep for a night or 2 in a great location in downtown Toronto, without having to spend a new car payment, then this place is great. Beds are clean and comfortable. I got a room with 2 single beds for under $130 after missing my train and needing a place to sleep until the next train in the morning. About a 10 to 15 minute walk to Union Station. Service is friendly.
Nice, safe, clean place to stay at right at the heart of the city. Great staff, helped when i asked for an extra blanket.
Perfect water temperature to have morning shower.
Concerns: Install a door for people do their business privately in the toilet. Shocked to see a open toilet.
Room had a low lighting it made us difficult to move around in the bed area. Huge concern at night. Would have got injured at times.
Including dental kit at this price is a true value addition.