Hotel Comfort

This hotel gets an average from me because it is centrally located, the room was clean, the young lady at the front desk in the evening was so very nice and helpful, the morning clerk was nice as well as the lady in the breakfast cafe. Outside of those things, the worse was the smell of cigarette smoke that seeps into your room from the cafe below. I had to wear a mask while in the room. That smell was mostly at night when you are trying to sleep (we normally leave and return late in the evenings). I did not complain since I am sure there was little that nice young lady could do about it. Plus, to walk into the hotel, you will have to walk by the extremely smokey cafe attached to the hotel. Also awful was what they termed breakfast. Absolutely beneath the pit. My wife and I had a good laugh when a lady and her husband came down the second day to eat, took a look at what was displayed and immediately turned around and walked off disgusted. Hahaha. But, yes, the breakfast was dreadful! Just go and seek breakfast somewhere else. Also, I also got a chuckle on reading a sign that says you cannot take breakfast from the cafe to your room. My goodness! Who would take any food from that cafe?! Hahaha. Anyway, just go someplace else if you do not enjoy sleeping with the smell of cigarette smoke. For me, a C grade is more than appropriate.

We had a problem with the hotel, it is not at all what it was on offer (*******), It smells like sewage, they don't clean the rooms, the air conditioner doesn't work, the shower cabin is broken, breakfast disaster

Everything good, good service, nice room, excellent breakfast and delicious. I recommend this hotel in city center near scanderbeg square. Nice bar on site and delicious restaurant on site. Polite staff service.

We toughen we booked but turned out we selected wrong city in Albania. Comfortable beds and clean room with AC and fridge. Wish there was a safe, but the staff was very helpful and fix our booking error and got us a room last minute at great price. The bar is very chill. Too bad I couldn’t taste the breakfast but they got us a sandwich to take at 5 am. It’s also in great location not far from center 5 min walk.

We booked in advance as we were travelling over for the Europa Conference League final (football). We stayed for 2 nights. The service received was exceptional, even though we only spoke English, everyone made an effort and during the day, the personnel were very good at communicating with us. On the first night we had the beds as a double bed but noticed they were two singles pushed together. As we didn't have the right bedding we asked at reception and within minutes, they sorted the room for us. On our second day we asked at reception to book us a taxi for the next morning as we had a flight first thing in the morning. This was booked for us and the lady gave us the phone number and all details of booking including the price. Very easy and the taxi was on time. For €10 it was also very cheap. The room itself was more than adequate. Beds were comfortable and both of us had a good nights sleep. The bathroom again had everything that was needed and the area was very quiet. Location wise this was spot on. It was only a 10 min walk to Skanderberg Square and most of the city vicinity of Tirana was easily walkable. Bars/restaurants are everywhere, some on the road of the hotel and also further into the city. There is also a small convenience store right across the road for any essentials (e.g. water). Reading some of the reviews about the breakfast put some doubt about whether we would find enough to eat but we were both well fed. Yes it is fairly basic but there is enough to get you on the road. Bread, pastry, eggs, some cheeses and spreads along with a hot drink included, juices and water. The price was also fantastic and it was more than worth every penny. Would 100% return here if we came back to Tirana. Overall a great stay in a lovely city.

Best hotel for customer service I ever stayed in... the staff especially at reception and cleaning team were amazing.. nothing was a problem.. the hotel was lovely, clean and breakfast was yummy

There was a very friendly lady in the reception when we arrived. Unfortunately we didn’t see her the next morning which is a shame as she was speaking English and we needed help with booking taxi. The breakfast was late and there was the older gentleman in the reception who didn’t speak English. Overall, it was okay. We stayed there only for one night

Very clean modern hotel. Location 10 minute walk to Skanderbeg Square. Was very quiet. Very nice breakfast. Helpful pleasant staff. Good value.

They were extremely accommodating.The room was clean, very comfortable, and the staff was amazing. Specially morning Receptionist, she went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Tirana.