"Very chaotic and confusing check-in process. Arrived before check-in and got registered, just needed to get my key at check-in time. So far so good. At check-in time I am directed to an iPad terminal to register with with my name and my booking number from the accommodation, not then one on the booking portal, which I've no clue which it is. After me struggling to look-up this number out of countless CRM-emails I received from the Hostel the friendly staff member, looked up my name in the guest list, went back to the receptionist desk to check my check-in amd got my key card to my room.
Arrived in the room it didn't matched with the category and pictures I booked. Went back down to the reception, who fixed it. All this took a lot of time and not to mention all the Welcoming and Info-e-mails you receive from Maverick's at any occasion of the ”customer journey” process.
To the management and marketing folks there: Keep your check-in process simple. Your visitors are offered to pre-check-in online or at an iPad terminal in the lobby, just to end up queuing again at the reception to identify yourself again, pay the tourist tax or get their key card. It's nonsense. Have a vending machine spitting out the keycard for those cases. Just keep the regular check-in process as anywhere else directly at the reception with showing your passport etc... Stop these insane amount of email at every step of the customer journey, no-one needs this ot also makes it difficult to find one's relevant booking information.
Let's come to the positive part.
Staff is friendly and helpful.
My room was very nice, clean and comfortable, it was a good deal to. Good internet. The kitchen is great, well equipped and a nice place to connect with people. Free coffee and tea, also a water dispenser in the lobby - great!
There are many free activities organized by the hostel, we had a wine tasting for free and it was nice to talk to other guest there. Location is central, where you'll find all you need, even mini marts open 24/7. Free locker before and after check-in."
เมื่อเข้าพักที่ Fortuna Boat Hotel Budapest คุณจะอยู่ในตำแหน่งที่สมบูรณ์แบบในการสำรวจ District XIII-Angyalfold
ที่พักแห่งนี้เป็นที่ตั้งของ ร้านอาหาร
ที่พักนี้ยังเสนอ ที่เก็บสัมภาระ และ บริการซักรีด (ในที่พัก) อีกด้วย
ผู้เข้าพักที่เดินทางมาโดยรถยนต์สามารถใช้ที่จอดรถของที่พักได้
"It was a fun experience sleeping on a boat on the Danube, but we only spent one night here, and probably would choose another place for a longer stay with better location with access to public transport and with more amenities. The boat is nice, the room was clean, although very basic. They offer breakfast from 7am, but we had to check-out before that so we couldn’t try it, I can’t comment on it. It would have been nice if they offered a coffee and a pastry or some alternative for people who need to leave before 7am, but I understand it’s not always feasible."
City Hotel Mátyás ตั้งอยู่ใน District V-Belvaros-Lipotvaros ของ บูดาเปสต์ มอบประสบการณ์การเข้าพักที่ยอดเยี่ยมสำหรับผู้ที่เดินทางเพื่อความสนุกสนานหรือทำธุรกิจ
ที่พักแห่งนี้เป็นที่ตั้งของ ร้านอาหาร คาเฟ่ ในโรงแรมเป็นสถานที่ที่เหมาะสำหรับการสังสรรค์
เพื่อความสะดวกเป็นพิเศษ มีบริการ ฟรี ที่เก็บสัมภาระ ณ ที่พักเช่นกัน
มีที่จอดรถให้บริการในที่พัก
"The place is beautiful, the atmosphere is very cozy and welcoming. The location is not close to public transport, but it is easy to call a car via app to the train station and soon be in the center of Budapest. The only bad thing is the breakfast. The breads are not fresh and there is little variety of fruits. They need to improve the breakfast."