Comfort Inn & Suites Tigard Near Washington Square

We found bed bugs and notified them immediately within 30 minutes of being in our room. The manager told us we would get a refund and then went back on their word. Please check your beds!

I received the wrong room, room was dirty , bathtub was broken, shower barely worked. Huge loud banging upstairs , couldn’t sleep

We had to pay an additional $100 deposit upon arrival, there is no tub in the bathroom, shower only, and the walls are pretty thin so it was pretty noisy and we never were able to make the tv work. I would have expected better for the price.

The room I stayed in had ripped up carpet, and it was very loud. I think they’re dealing with staffing issues, but it was a pretty uncomfortable stay.

Bad. They give a room on 2nd floor. The door latch and frame inside the room was broken. I ask them to give a different room. And receptions lady said. She need to ask. So they did give me a different room. I couldn’t believe she said that when the door doesn’t even lock in the room, she was still expecting me to stay. They were a bunch of people staying they look like homeless, Yelling, and screaming each other back-and-forth all night walking back-and-forth with dogs through the hotel one of the worst places I ever stayed

Filed a DOJ/Civil Rights Discrimination Div complaint as they had no parking available for those having a Disabled Parking placard. When asked where the parking was, directed to the very end of the building, outside as far as one can get from the entrance. Staff seemed totally unconcerned and/or uncaring they had no reasonable accommodation. My key card was invalidated multiple times and when asked why, claimed use error, until she finally admitted they often only validated for a day, regardless of LOS. I was in Room 114. Big tear in rug where it met tile. I pointed it out but nothing was done. One could see up to 1/3" gap around door so very noisy. One night, employee was using a shop vac to clean the ice machine. when I asked what she was doing and why, she said she was "cleaning." I asked her if she could "clean" during the day, not at 10 pm at night. I could go on, multiple rude and unpleasant interactions with staff. Sold me laundry detergent, told me about needing quarters, but failed to mention dryer broken. The house cleaning staff were amazing, friendly and went above and beyond.

It was my first time coming to Oregon and my first time staying at comfort inn. I’m glad to have chosen this place because it was convenient, clean, and the staff was awesome! Thank you for the experience!!

Hotel is not great condition,inside noise from lobby,noise from streets ,heat sound like aeroplane wrong controled do not take 105 room noisy cold ,last time rent ,positive is close shopping center

Staff was excellent. Easy and early check in was convenient for me. Room was clean and nice. Parking lot was treacherous to walk due to ice and snow and was not adequately cleared. No marked handicap parking stalls and I just had hip replacement so I had to navigate walking on the ice. It was day 5 of ice conditions so there was ample time to address that problem. There were two wall heaters in the suite (the room was cold) and the heater circuit breaker kept tripping in room 418. I finally figured out if I only ran one at a time it would not trip the breaker. Staff was prompt when I requested they reset breaker.